I first read "88 percent of American consumers can choose from at least two wired internet service providers" as "88 American consumers can choose from at least two wired internet service providers" and I thought, yeah, that's actually about right.
But of course of those two providers, one is a cable provider that charges twice as much if you don't bundle TV and phone and an alarm system with your Internet, charges you $10 monthly for renting a cable box you can pick up for $100 on eBay, limits your throughput if you exceed a few gigs/month, then adds below-the-line fees to jack up your bill well beyond the advertised price. The other is DSL artificially limited to 6M down/768K up at a price point disproportionately high per unit bandwidth compared to the cable provider, though the monthly fees are lower (even after adding their own below-the-line fees), though they'll be happy to sell you 12M down for about what it costs for cable. So only one of them even qualifies as broadband. If you call either company's customer service you end up in menu hell, then on hold for 15 minutes or more; you talk to somebody with an incomprehensible accent who tries harder to upsell you than to resolve your problem. Then they schedule a visit where you're required to stay home all day, even though the problem turns out to be in a switching station 5 miles away and nobody actually has to show up to your house.
And if the problem is that you lose connection every time it rains, the first thing they want to try is a replacement modem which for which they charge you $60 for overnight shipping without warning.
It turns out that the DSL is unreliable because the phone company buried the cables and an unsealed junction box 30 years ago and haven't touched it since. It takes 3 weeks and two tries for them to dig it up and replace it with another junction box, seal this one with black electrician's tape, before burying it again.
The only mitigating factor is they can't charge you for the work, but the field tech tries to lecture you on how much better service you'd get if you were dealing with them directly instead of through a third party. You know, one with real customer service and no artificial throttling.
NOT THAT I AM BITTER.