Re: The big red button
That do? :)
2 posts • joined 5 Nov 2018
Depends on what you mean by after sales support.
The very first few off the lines had a worse keyboard than the follow-ons - they offered a replacement membrane to all first generation owners for nothing - actually shipped 2 of them for free when they were asked for one.
I managed to do something stupid to my keyboard - they shipped an entire new keybard assembly to me to pull the replacement keys I needed from - free of charge.
Their software support has been... more or less as you would expect for a company of (at the time) 4 people. There have been 2 firmware updates for the thing now, and the first one was a bit buggy, the later one was better.
Anybody who had been expecting a "Free as in orgy" ability to install Linux has been disappointed - this is probably less Planet's cause than Mediatek as Mediatek won't open the blobs needed to complile a modern kernel - there's a "it works if you squint" Debian install available, but it's far from fully fit for purpose.
They have developed a few custom apps which will be quite nice when they're finished - their Agenda takes the look and feel of the old EPOC Agenda app and uses an Android calendar backend - if it worked reliably it'd be great - suspect their developers are working on this. Their "LEDison" app for the notification LEDs is actually quite cute.
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