* Posts by MrFacePalm

3 posts • joined 10 Jul 2018

Total Inability To Support User Phones: O2 fries, burning data for 32 million Brits

MrFacePalm

Another result for the beancounters

If we want to start finger pointing, first place to look is O2 probably deciding to push the envelope by continuing to use end of support SGSN software (=speculation on my part), and based on advice from an undermanned Ericsson local support team based in the UK. The second place to point the finger is to the bean counters in Stockholm who have been offshoring work to China and India for years as they plot their voyage to the bottom. (=hard fact)

Outage outrage: TSB app offers users a TITSUP* encore

MrFacePalm

Re: Surprised they have any customers left...

You only get 5% if you've been with them more than 3 years or more.

Newbie start on 3%.

MrFacePalm
Flame

There that fixed it...

s/rep sent us a statement:/droid copied and pasted a statement to us:/

They've been copying and pasting that state^H^H^H^H^H lie into Twitter all day.

Still no online banking at this time...

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