* Posts by Giovani Tapini

575 publicly visible posts • joined 11 May 2018

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IT meltdown bank TSB: It's as good a week as any to announce we're taking back control

Giovani Tapini

Re: Closing High Street branches

Branches are really more for advice than transactions now. There are a vast number of people that have very little concept about how one sort of account or service is different to another. Albeit you get advice biased on the services the given provider actually delivers (in this case TSB). Financial education is rather lacking around how different products work and what risk people (don't realise) they take with some.

Interesting that the two elements of the same organisation are both taking what appears to be competitive positions you are too slow and expensive vs you are too useless and we want control back from all your 3rd & 4th party supply chains. I'm going to get my comfy chair and popcorn out for this one.

Public cloud has gone from existential threat to friends with benefits for colocation providers

Giovani Tapini

Also a great way

of moving kit to a colo environment and telling the PHB that you have moved to cloud without changing anything apart from geography...

Are you sure you've got a floppy disk stuck in the drive? Or is it 100 lodged in the chassis?

Giovani Tapini

Re: One, OK, hundred, I have my doubts

OK, I doubt it was a hundred, but I don't doubt it could have been a whole box... My own experience tell me this story is not even that special. I also don't have anything against secretaries, however they were generally the people trying to do the most "complex" tasks that were not techies.

Generally firms bean-counters assumed that a couple of hours familiarisation was enough because the PC with a word processor is "similar" to an electronic typewriter... I did enjoy repeatedly having to go and visit some of them though, and benefitted from this on occasion as they were the real source of power in many cases.

6 days to go, no sweat, just more than a million UK firms still to sign up to Making Tax Digital

Giovani Tapini

"Digital" projects have to cost more

that's the way the money is made.

There is no requirement for the changes to be sensible, because if they cost enough they must be good!

Techies take turns at shut-down top trumps

Giovani Tapini

Re: The same problem every time

I must say I have never seen a red EPO button (although clearly they have existed) and also I have also never seen a red door release, although green does seem to be common. Having said that, door releases also seem to come in a baffling array of other disguises by being next to the fire alarm, looking like a light switch, on a wall panel behind you as you face the door etc.

in some places it looks like they were deliberately vague just for the amusement of the team sitting behind them so they can point and laugh as you bounce off it like a bumblebee in a greenhouse...

NASA 'nauts do what flagship smartphone fans can only dream of: Change the batteries

Giovani Tapini

Diagnostic hammering..

So even NASA uses percussive maintenance! Does that mean I can safely say its now best practise even for the aerospace industry now...

If I could give NASA a thumb up for that I would do so.

Builds aplenty, taking calls from the pub with Teams, and Edgy leaks: It's the week at Microsoft

Giovani Tapini
WTF?

I still dont undertand...

how such basic things can be broken, this time the installer.

Not new, or niche capabilities, or failure to cope with some new motherboard tech... No, the installer is not an issue.

Come on MS, if I cant trust the installation process release to release, how can I rely on the many deployed features once deployed.

Chap joins elite support team, solves what no one else can. Is he invited back? Is he f**k

Giovani Tapini

Re: Good idea

@A.P. Veening

you clearly know me very well :)

thumb up for TP reference too...

Giovani Tapini

Good idea

but leaving tapes loaded could result in stretch and wear so I hope you rotated/duplicated them as well as being a smartass :)

TBH I always wanted people in my team that would think & challenge just in case they find that one in a million time where I could possibly be wrong !

Giovani Tapini

Sometimes it is indeed better to do whats right ...

instead of what you are told...

I don't think I could retain even the thin veneer of being an IT professional if I didn't - I'd just be a mindless drone.

This has however led me into a number of tricky situations having to explain myself, but strangely being right, often is a difficult position to be argued back out of, especially if the alternatives are worse (having some facts is useful)

I've largely got away with it for the last 30 years so it cant be all bad !

Within Google Cloud, a computer is muttering: Shall we play a game? Wouldn't you prefer a nice game of SaaS?

Giovani Tapini

I don't think you should have played that...Dan...

In principle this has been tried before on smaller scales. Although I cannot imagine most people's internet connection piping in 4k or 8k streams without "breaking the internet" or at least overwhelming their local connection.

Games are for more lag sensitive than movies - there is a need for upload removing a lot of capability of buffering. Even simple games can stutter and stall on standard internet connections. Beyond that, if you are trying to play people in foreign countries you run into the laws of physics becoming a barrier, not just hardware that could be upgraded. Latency will be a big challenge. This is why, at least in general, large MMO games have relatively simplified combat physics and behaviours over the complex versions that most locally played games have.

Regardless of discussion on Google being an appropriate host... I just don't quite get how this will work for many people to an acceptable standard..

Vengeful sacked IT bod destroyed ex-employer's AWS cloud accounts. Now he'll spent rest of 2019 in the clink

Giovani Tapini

Re: Voova should take some heat here...

Yup, but it's perfectly safe because it's cloud. Suddenly the laws of physics, logic, and any form of oversight can all be dismissed because apparently there is no infrastructure in the cloud.

Yes they do deserve some blame for this. Good practice comes with cost and time though. Will never be a priority in their agile backlog...

Grrr

Qualcomm wins Apple patent case, loses Apple patent case, wins Apple patent case, loses Apple patent case...

Giovani Tapini

Re: With a bit of luck

@ Chris G - Unfortunately Apple is unlikely to be entering "Jaxiespace" any time soon - regardless of outcome. Its just too painfully big.

College student with 'visions of writing super-cool scripts' almost wipes out faculty's entire system

Giovani Tapini

Re: Live system - Whilst training

Good story, and from my experience, and indeed a number of the other stories, always check scripts.

They are generally rough and ready and do not include failsafes like parameter checking to ensure they don't target root etc.

I have always told my people to be careful when deploying scripts to "dummy proof" them even for one-off's...

Giovani Tapini

I too have had that

Oh S**T moment when you look at the command you just submitted and ... realise it was on the wrong system, or you forgot the important switch setting...

The key of being a professional is knowing what to do next... Sometimes stopping the process can be worse than letting it finish and fixing stuff later.

In terms of boss panics... I think I cause them more issues politically than technically by... accidentally telling more of the truth than they expect :)

All good, leave it with you...? Chap is roped into tech support role for clueless customer

Giovani Tapini

I have ended up helping the field engineers that are proudly billiing me...

I remember diagnosing issues with services running on IBM iSeries with IBM field engineer. I also recall teaching him how to use the low level tools to perform the diagnostics at both software and hardware layers.

To be fair on the engineer these tools are fairly obscure on the platform, however obscure low level stuff is what is expected of them!

I don't remember all the discussions but I do recall the engineer saying "Thank you, I really had no idea any of these tools existed. This will be very useful on some of my other sites"

Also in this case they were called because any time there was an issue the management say "call the vendors, call the software suppliers" with no thought that the IT team may already know exactly what is happening but the answer is... er.... unpopular...

Microsoft changes DHCP to 'Dammit! Hacked! Compromised! Pwned!' Big bunch of security fixes land for Windows

Giovani Tapini
Coat

Re: Word

@gerdesj

Lucky that Microsoft leveraged the power of the CVE system to remediate these potential risks or their performance of their managed software environment...

...

no, sob, I just cant write it. Not even for fun ...

Strewth! Apoplectic Aussies threaten to blast noisy Google delivery drones out of the sky

Giovani Tapini

Just the locals "droning on" then

Although they do have a point.

High pitched sounds are indeed more irritating, most animals are more sensitive to higher pitches, and its freaking loud.

The idea of slowing them down baffles me, as it just means they are noisy for longer, who'd have thunk that eh?

Probably just needs a few cats chopped out of trees, or a nice neighbour with some barrage balloons to cause havoc (you can even get them with custom slogans... hint)

It would be far better to use them in rural areas if they have the range for longer trips with single items, although I can imagine the sheep there probably would start to file their own complaints...

Radio gaga: Techies fear EU directive to stop RF device tinkering will do more harm than good

Giovani Tapini

Does this mean the end of custom firmware for your phone too then?

It is hard to see the edges and unintended consequences if enforced to the letter.

UK.gov's Verify has 'significantly' missed every target, groans spending watchdog

Giovani Tapini

Grateful for the clarification

as I thought we had started getting pains in the weed..

UK's beloved RNGesus machine ERNIE goes quantum in 5th iteration

Giovani Tapini

Even it it wasn't random...

It remains utterly irreproducible which is pretty much the point. Your setup would have to be a duplicate at a subatomic level and at a point in time to even get close. Good luck with that.

YouTube's pedo problem is so bad, it just switched off comments on millions of vids of small kids to stem the tide of vileness

Giovani Tapini

Re: Is this real, or just the latest panic?

To an extent yes. Problem is that almost every online platform can be, or is actively being abused in the same way. From chat in games, YT, and many other popular messaging services can be used. Even reviews on Amazon have been hijacked.

Publishing content creators is not a sensible response either. The internet gives genuine predators and conpiricy idiots a platform. Bots looking for them should refer to human for validation though as people are both creative at manipulation of AI and also abusive reports to take down rival content.

Customer: We fancy changing a 25-year-old installation. C'mon, it's just one extra valve... Only wafer thin...

Giovani Tapini

And that's why people moan about SCADA systems being vulnerable, and why its probably not wise to expose them to the internet.

They are designed by people that are engineers in the more traditional sense, not software people. Its gets developed to the point where it just about works as a sort of permanent proof on concept in most cases.

The environment it is installed in is also unsafe, inhospitable, built to grandparents safety specifications, and been modified and bodged for years. Often using second hand equipment doing a job it was never meant to do when it was designed.

Never actually broke any of these personally, but had to work around some, and attempt implementations of new stuff while trying not to disturb the existing rusting dystopia that my solutions had to work in.

I think the guy in the article got of quite lightly.

Giovani Tapini

Re: The dirtiest four-letter word...

In my world people keep talking about "simple" network rule changes, unfortunately I keep asking if they are "low risk" changes.

I have few friends :)

Pay row latest: We aren't biased against Big Tech, says Uncle Sam as it rolls eyes at Oracle

Giovani Tapini

People with the same job title dont do the same work

I know job titles are a bit cosmetic, but you would expect there to be some fundamental similarities between similarly named roles in general.

Are Oracle routinely giving people fake job descriptions?

Password managers may leave your online crown jewels 'exposed in RAM' to malware – but hey, they're still better than the alternative

Giovani Tapini

The most relevant comment in the article

is the one that says security of your passwords is not an issue until you open the password manager that uses them...

Ultimately you can throws layers of defence around access to your machine, it's services, the OS, etc. etc, but as soon as data has to be used or seen it is at risk. This suggests that the only safe data is that which is never accessed and not accessible. Otherwise there will always be threat vectors.

I would like to think that these tools will be fixed where the entire password catalogue is stored in plaintext, and they are decrypted on demand. But decrypted they must be while systems are accessed in a way where credentials must be entered. The benefit of this, is that I own my own credentials (albeit with described risks) whereas a lot of the alternatives you have to trust someone else and their own infrastructure to manage your identity for you.

Big Brother, or incompetence could make this more catastrophic than the loss of individuals credentials if they happen to be the one unlucky enough to be compromised. Bearing in mind the general public don't even seem to care about being compromised unless it slows down facebook too much we, although right, are not barking up the right tree.

Giovani Tapini

Re: Remembering loads of long passwords

@twatsthatallowinputofmorethat16charsbutonlystoreandtestthefirst16!?

Windows Subsystem for Linux adds pop to release, SAC-T sacked, crypto-jacking apps: It's Microsoft's week

Giovani Tapini
Coat

Re: Crypto mning is not optional tomorrow?

Quaint they may be, but I suspect there is life in the full OS for some time to come outside large business applications.

I, for one, am only predicting a reduction in footprint. This probably favours more modular OS platforms like Linux over a monolith by default like Windows...

I'll get my hat, grab my bag and run to the waiting chopper now...

Solder and Lego required: The Register builds glorious Project Alias gizmo to deafen Alexa

Giovani Tapini

Re: Waste of a good pi.

Are we aiding and abetting this toastercide?

Techie in need of a doorstop picks up 'chunk of metal' – only to find out it's rather pricey

Giovani Tapini

Cover story

This happened far away at a place called Windscale. Nobody will know it was you...

Oracle throws toys out pram again, tells US claims court: Competing for Pentagon cloud contract isn't fair!

Giovani Tapini

Have big red

Made sure they hadn't employed or contracted anyone that would give themselves leverage? I don't imagine for a second the two guys had any overall power over the bureaucratic purchasing machine.

Oracle calling ANYTHING unduly restrictive has to be having a laugh.

If the DoD is not authorized to enter the market at all how does that help them? That's just bad luck.

Again, the winners will be lawyers and nobody else...

OK, Google? Probably not! EU settles on wording for copyright reform legislation

Giovani Tapini

Will probably encourage

More copyright thieves sending takedown notices to original content providers. These scum cannot be challenged as the YouTubers in Google's case will me marked with challenges and banned.

This problems are less with Google but what is now a wild west of claim, counter claim between law firms at the creators loss. Yes there are some blatant copies of stuff but they will easily republish via TOR

Google's stunning plan to avoid apps slurping Gmail inboxes: Charge devs for security audits

Giovani Tapini

Business before pleasure...

Any app from any app store, including fruit flavoured ones collecting personal information should arguably be audited. This is information over and above that already collected by the app store owner, Google or otherwise.

In some ways, this is a really good idea, although instead of pushing an auditable qualification standard, pushing specific auditor firms and costs does not sit well with me.

It's always fun to bash Google, however business before pleasure and all that, I would rather see other stores take a similar stance, albeit with a more flexible regime depending on the data collected and the volatility of the use-cases. These proposed costs do seem rather excessive for the masses, and will probably end up inefficiently re-auditing a few advertising solutions hundreds of times as they are consumed in apps. Frankly Google, evil or otherwise, is scrutinised far more than random-app-developer.com's independent, unsupervised, data harvesting operation.

Hold horror stories: Chief, we've got a f*cking idiot on line 1. Oh, you heard all that

Giovani Tapini

I believe the stapled floppy disk story was genuine from the Commercial Union insurance techies in Croydon IIRC from the distant 80's. I recall an interesting memo from the then equivalent of the dis-service desk with lots of do's and dont's...

Giovani Tapini

Re: Nicely done

sometimes, unfortunately that is the only way to get accounts closed. This was a particular issue with, but not limited to, certain mobile companies that would lock in contracts.

Certain acquaintances of mine (but not me - yet) have yelled abuse at the poor sod in the call centre just to get a contract terminated. An effective, albeit probably unethical, way of getting the job done when the proper channels simply don't care or are deliberately resistant to being straightforward.

Senior slippery sex stimulator sales exec sacked for shafting .org-asmic cyber-space place, a tribunal hears

Giovani Tapini

He is now slipping down the greasy pole

He clearly has little idea about how the internet works. Or that people have bookmarked the site. Many people use bookmarks and forget the domain entirely, like contacts on phone where you only now recall your own number.

Indeed if I site suddenly changed like that my first assumption would be that it's an imposter and not to be trusted at all.

They are well rid of him...

Techie finds himself telling caller there is no safe depth of water for operating computers

Giovani Tapini

Re: Annoying pedantry

@EvilAuditor

Military stuff always comes at eye-watering mark-ups even where it doesn't make sense. NHS paying more for aspirin than consumers. Its just routing government gouging, because its nobody's job to say if its reasonable, only that a "process" has been followed.

In civvy life you just have to breath a keyword like "Wedding", or "new baby" for example for everything to (at least) double in price from identical items not sold under that heading. So its just as bad elsewhere.

Giovani Tapini

No water stories but

I did find a 100mm pipe in the subfloor of one datacentre I worked in. Nobody, not even the facility manager could tell me if they were for cable runs or drains.. Nothing ever came out of it though (at least not while I worked there)

More in line with the question of colleagues in hazardous situations... One colleague, was questioned at gunpoint by security while working out of hours in a foreign branch. The implementation PM had apparently failed to inform security that he was supposed to be there. The service desk had to find us to confirm he was legit!

A second colleague was stopped by the police after scaling the car park gate which was locked after a weekend callout. He had been given all the building keys, but no one thought to provide the gate padlock key! Someone had reported him, which, to be fair, was probably the right thing to do...

and people think IT is a boring office job..

A picture tells a 1,000 words. Pixels pwn up to 5 million nerds: Crims use steganography to stash bad code in ads

Giovani Tapini

Re: Should be easy to ban

Except the steganography is not the root problem, the side loading/dynamic creation of script is.

Although in this case the code is in an image there are lots of places to hide stuff, even in other code, or comments or images unrelated to the ads etc. The real problem is once, however it was retrieved, has become "code" again and as not directly downloaded outside the sight of most defences.

Again ads are a channel, but the root cause remains compromised scripts. therefore turn of JS which naturally blocks a fair few ads all by itself.

Users fail to squeak through basic computer skills test. Well, it was the '90s

Giovani Tapini

Mouse ball sucked up by vaccum cleaner?!

As I recall they were like steel shot with a rubber coating that was solid and heavy enough to use as high calibre musket shot and kill people.

I do recall finding spiders nesting in one, given the inside of the mouse was effectively void.

The worst was the debris that collected on the sensor wheels, not the ball though. These would get caked in some sort of solidified mucus and collect enough hair to make a fairly convincing wig. Usually this hair would have to be surgically removed with scissors and sharp knife.

Those were the days...

Data hackers are like toilet ninjas. This is not a clean crime, you know

Giovani Tapini

Yes, I have been to places like the one described

It's not what I would call "clean" dirt like a factory environment, this is environmentally hazardous, deliberately created, and usually malodourous laziness.

Where you don't even want to sit on the chairs because you cant tell if the unidentifiable stains on the chairs are still moist, and the toilets smell so bad that you would rather hold on till bursting than actually use them. Indeed using the floor may actually make the place cleaner...

Using the kettle you find it contains a layer of discoloured slime that may be from accidental ingest of soup powder or simply congealed rust, the mugs are filthy and the sink is so full of dirty items you cant even see if clean water may drop from the tap. Bearing in mind that you could only reach the tap while wearing gloves of a length that a farm vet would envy...

I wonder if they treat their customers the same way they treat their own office...

Nationwide UK court IT failure farce 'not the result of a cyber attack' – Justice Ministry

Giovani Tapini

Article talks about crubling courts

In my area they are looking at closing the local, recently and expensively built court to "save money" in favour of the crumbling buildings it was intended to replace.

Sounds like the same strategy applies to their IT!

Ooh, my machine is SO much faster than yours... Oh, wait, that might be a bit of a problem...

Giovani Tapini

Re: The "Apprentice" phase

We now call it a proof of concept instead of a quiet mistake though...

Oxford University reportedly turns off its Huawei money tap

Giovani Tapini

Perhaps I should stop using Cisco network gear

In case it's enabling the Americans to spy on me, as opposed to normal commercial gouging...

I strongly suspect that this is more related to the trade dispute and "America first" than any genuine issues.

All vendors are based in countries where governments could attempt device comprising, either for targeted shipping or backdoor as a standard service.

Perhaps the Chinese could accuse AWS of enabling mass surveillance by the NSA with all the concentration of data and networking and compute while standardising their configuration for interception..."cloud is US cloak encouraging people to provide the state intelligence service with all their data voluntarily and unwittingly."

Basically they are all either at it or capable. Set up your networking properly, try to avoid single vendor setups (usually easy as they all have services they don't provide) and use encryption.

If you don't trust anyone keep your data off the Internet, otherwise use caution and wait for evidence before backing the latest political manoeuvre...

Dozens of .gov HTTPS certs expire, webpages offline, FBI on ice, IT security slows... Yup, it's day 20 of Trump's govt shutdown

Giovani Tapini

Re: Oh God

I am increasingly convinced that the wall is really to stop the Americans getting out... Its nothing to do with the Mexicans...

Windows 10 Insiders sent on quest deep into Registry to fetch goblet of Reserved Storage

Giovani Tapini

Re: Reserved Storage

Second or not. For shops where storage is a chargeback item it will come as an interesting unbudgeted expense...

Hubble 'scope camera breaks down amid US govt shutdown, forcing boffins to fix it for free

Giovani Tapini

Re: Easily solved

The way Trump talks he may as well be at war with Mexico its that bellicose.

Do the workers get back pay when government restarts?

Border guards probe 'suspicious bulge' in man's trousers to find he's packing fluffies

Giovani Tapini
Trollface

I bet that gave the guards a paws for thought

now that cat is out of the bag, so to speak...It clearly didn't take inspector Clawseu to discover them either..

I'm just not sure the computer works here – the energy is all wrong

Giovani Tapini

Re: Mythbusters

I would have assumed, although I have zero education to back this up, that an unshielded aircraft would be just as likely to fall out of the sky in a good solar storm, regardless of phone wielding sociopaths...

Giovani Tapini

Re: on a similar note ...

I also had the same where the machine behind the wall was an industrial pallet shrink-wrapping machine.

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