* Posts by kylekartan

1 publicly visible post • joined 1 Apr 2018

Apple, if you want to win in education, look at what sucks about iPads

kylekartan

The Power of Marketing

I started working as a Network Admin in a school district (USA) that had iPads 1:1 grades K-8. We had an "Apple Distinguished School" (proving that we spent a ton of money). We've since ditched iPads for Chromebooks 4-8.

While their education focused features have come a long way in the last few years, they're still a massive, expensive pain in the ass to manage. Educational pricing? LOL how about $20 off retail? You want to manage them? Better buy a 3rd party MDM. You want to use a newer OS? Better make sure the devices aren't ANY more than 3 years old, want to use Shared iPad? Better hope you bought the most storage you could.

I've had to spend a ridiculous amount of time troubleshooting issues with printing (ugh), storage, app installation, app updates, etc. is insane. It ends up being twice as frustrating because there's nothing that can actually be done, it's just "because apple".

We recently met with our new sales/education reps and they are really feeling the crunch of loosing market share. But even if the local reps understand what you're saying (they usually don't), Cupertino sure as hell doesn't even care.

Same issues have been going on for years. Issues that should have been fixed years ago. Sad.