* Posts by Westie70

2 posts • joined 7 Aug 2017

Hell desk to user: 'I know you're wrong. I wrote the software. And the protocol it runs on'


Stalk the stalk

Years ago I took a help desk call from a secretary to rectify a problem with a monitor - the system was turned on but there was nothing being displayed on the VDU.

I asked all of the usual questions:

Q: Is you PC turned on; can you see any disc and/or power lights on the front of the box?

A: Yes

Q: Can you see any active lights on the front of the monitor

A: No.

Q: Can you take a look at the cables for me. Is there a power cable from the wall plugged into the rear of the monitor?

A: Yes.

Q: Is there a cable from the back of your PC to the monitor?

A: Yes.

Q: Are all of the cables plugged in correctly and turned on?

A: Yes.

I then said I'd come over and take a look. It took me a while to get to the other side of the hospital. Upon arrival at the secretary's office I noticed the problem, instantly, and pushed the power cable home in the back of the monitor. I said: "I asked you if you'd checked this cable and you said you had!"

I got the reply: "Oh! Yes! I couldn't be bothered, really. I wanted you to come over and fix it for me!"

"Fine!" I replied, and stalked out of the office muttering under my breath.

Mid-flight jumbo font smartphone text shock sparks kid abuse arrests


Slip of the wrist


"I applaud her actions, I'm not sure I would have done the same without administering some justice first myself but each to their own. I'm sure I'll get some downvotes for this comment but at the end of the day a nonce gets what a nonce deserves. A good elbow to the face "by accident" on a plane is not unheard of."

I find it difficult to imagine a scenario where you could slip and accidentally castrate either of them.

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