* Posts by DuchessofDukeStreet

105 posts • joined 28 Jul 2017


Come mobile users, gather round and learn how to add up


Re: Patronised a customer?

The problem with that is that I don't think the left side column quite has the same effect now..

Until now, if Canadian Uber drivers wanted to battle the tech giant, they had to do it in the Netherlands – for real


Re: Always the Netherlands?

Everywhere other than the US and China, you're dealing with Uber in the Netherlands (both as a driver and a user). Most probably because of the tax position that the corporate structure benefits from...

http://fortune.com/2015/10/22/uber-tax-shell/ (old but it won't have changed)

I'm just not sure the computer works here – the energy is all wrong


Re: Maybe it just needs to know where it is

And did it then know where to find it?

Time for a cracker joke: What's got one ball and buttons in the wrong place?


Re: Embarrasing

Alternatively, sometimes that's the only way to have a manager who doesn't try and interfere with what the workforce are doing, and leaves them to get on with their areas of expertise whilst protecting them from the non-techie corporate garbage.

Here's 2018 in a nutshell for you... Russian super robot turns out to be man in robot suit


Re: Action Man

Oh. My. God.

Never mind beer o'clock, I now need vodka o'clock. On a loop.

Lenovo tells Asia-Pacific staff: Work lappy with your unencrypted data on it has been nicked


Two months to discover that the lost laptop had an entire payroll on it? Did they not ask the questions, or did the owner not tell them what they'd done?

It will all have been on the laptop because HR people are very important and have to have immediate access to all the data they need, which nobody else is allowed to go near of course. But they can be trusted with that kind of confidential important information!

Dine crime: Chippy sells deep fried Xmas dinner


Walkers' crisps are the antichrist

Beyond the pale! Walkers crisps are the pinnacle of crisp-ness - it's every other pale imitation that has their crisps in the wrong coloured packets.

And *of course* it's Scotland, I'm just impressed that it's the leafy more salubrious part near Perth.

Naked women cleaning biz smashes patriarchy by introducing naked bloke gardening service


Re: Why is it sexist

@ledswinger A naked gardener isn't high on my list of interesting things - possibly because I live in a top floor apartment with no garden. A naked Chippendale doing the housework? Actually I'd settle for any body else doing the housework to be honest.

I met a couple who'd set up a naked butler service in Glasgow a few years ago (they offered to hire my mate's son). All their staff wore an appropriate butler's apron, which the hiring customer was *not* permitted to touch or move, it was actually a lot more appealing than the fully naked version.

Support whizz 'fixes' screeching laptop with a single click... by closing 'malware-y' browser tab


I know it's early (at least in this time zone) but.... >>>>>

Dell deserved.

Consultant misreads advice, ends up on a 200km journey to the Exchange expert


Re: Mini brakes

Those bits are in the templates I have to use for the most irritating and inefficient process ever - and you're the first person who's ever explained *why* they're there...

I really am an idiot sometimes.


Re: Bad advice

@Olivier2553, if you're in the UK you can buy it mail order from Lindt


I also know you can buy it in Waitrose (and allegedly Sainsburys and Tesco but the butler doesn't shop at those establishments).


Re: Bad advice

Data scripts...wonderful things! Some years ago I was working on a data migration for a corporate demerger (customer was an arse, objected to me doing terrible things like wanting to use encryption on files relating to HR and payroll records) and the functional techie came up with a script to do the extract. It looked good in theory but something I couldn't identify made my nose twitch so I ended up taking it to the lead Oracle DBA (who was the kind of BOFH that didn't believe anyone should be allowed near "his" systems: developers, support analysts and users alike) who read it through in silence and then explained in no uncertain terms exactly how much damage it would do to the platform if executed, followed by exactly how much damage he proposed doing to its author. We negotiated (he was okay if you asked him for things in the right way really) and I gave it back to the techie with the edited highlights.

While the techie was reconsidering his life choices, I decided to google the problem - only to discover the EXACT wording of the script (formatting and spelling mistakes included) in the very first returned site. Which is how I first discovered stackexchange.

Microsoft reveals terrible trio of bugs that knocked out Azure, Office 362.5 multi-factor auth logins for 14 hours


Re: I'm a bit slow

I was just impressed it was up all the way to 364...

Oh, I wish it could be Black Friday every day-aayyy, when the wallets start jingling but it's still a week till we're paiii-iid


Re: Scottish passport

We have IrnBru. No further discussion required.

And whisky.


Pasta-covered cat leads to kid night operator taking apart the mainframe


Re: RE: Dried Pasta & Stubborn, Unmoving Cats...

Probably gets rid of the mainframe as well...

But a cat will always be exactly where it wants to be - if that co-incides with where you want it to be, great. If not, probably easier to change your thoughts than the cat's location.

Technical foul: Amazon suffers data snafu days before Black Friday, emails world+dog


Re: catalogue shopping

I like cats a lot, but I ain't going within a hundred yards of an angry moggy that's been dropped off by a drone - I also like my skin, my clothes and my eyeballs...

What the #!/%* is that rogue Raspberry Pi doing plugged into my company's server room, sysadmin despairs


Re: Not quite as dire

Never been fortunate enough (although the last employer didn't tell HMRC that I'd left and they weren't paying me any longer, with the result that HMRC then changed my tax code to reflect that my salary had doubled....) but about 15 years ago, several employers ago, the Head of IT was let go (following a vile takeover for him to be replaced by a useless PHB). Nine months later, he turned up on site for a service - in his company car. Turns out that, although he'd been let go (and paid a settlement figure to avoid a tribunal) HR hadn't stopping paying his salary (and new PHB hadn't spotted the cost), providing medical cover or asked him to return the car, his laptop, his security pass, etc, etc He'd been putting all the money into a specific savings account so he could return it if asked.

DBA drifts into legend after inventive server convo leaves colleagues fearing for their lives


Re: Why? Just why?

Not IT related in any way but, like many people, I spent some of my early adult life working behind a bar. A good number of the other staff were students taking their first job to supplement their university grant, and therefore deemed ripe for practical jokes by the regular clientele. Added to the usual funnies about telephone calls for Mike Hunt (pre-mobile era....), the local speciality on a first shift was asking for a pint of Guinness shandy. Ignoring the fact of this being a criminal waste of the black stuff, the first introduction of Guinness to a glass half full of lemonade resulting in a volcanic explosion of froth, embarrassed barman, next attempt, more waste, more embarrassment, another attempt, etc until another member of staff intervened and the customers placed their real order.

All fine until they tried it on a young home counties lad, not realising that he'd spent his entire life living in a pub and been pulling pints since he was in primary school. One "perfect" pint of Guinness shandy and an out-stretched hand for the payment later, and that particular joke was permanently retired...


Re: Why? Just why?

Every industry has its own jokers; I'd argue that the military is probably the most humour-ridden. And probably the best at knowing where the line is - which is usually several battlefields beyond where a civilian thinks it is.

Fujitsu: Closes director's gate to Tait, 9 execs abdicate, and for German workers – a crap Weihnachtszeit


Re: The first non-Japanese exec ever invited on to the board...

I'm not operating on 100% today but the pdf link: http://pr.fujitsu.com/jp/news/2018/10/en/26.pdf shows EMEIA Region in exactly the same position in the structure, reporting to the President.

Silent running: Computer sounds are so '90s


Re: The Distaff Sound

What you may not realise is that for half the population, having "pockets" in clothes isn't an option. There is a whole tranche of feminist writings on the topic....https://mic.com/articles/133948/the-weird-complicated-sexist-history-of-pockets#.IMpjS0q4C

And while I'm reasonably sure nobody else is going to appreciate my enthusiasm, I LOVE my handbag (with or without a phone in it). But it is most definitely a physics-defying space inside, I will never need a Tardis...


Re: Little Big is so cool...

A former (thank god!) colleague of mine had his message ringtone set to an audio clip of his toddler daughter saying "daddy, daddy, a message!" complete with Violet-Elizabeth Bott lisp, at high volume.

I hate open plan offices. And HR rules that prevent me bringing a sledgehammer into the office.

Fallover Friday: NatWest, RBS and Ulster Bank go TITSUP*


Re: Back now

Clearly not - and be grateful. It involves spending a lump of time (usually in the idle of the night) talking to generic managers who don't know or understand what your specific area of technology is about, never mind your change so that they can make the decision to do the thing you knew about several hours ago.

Developer goes rogue, shoots four colleagues at ERP code maker


As a (former) gun owner in the UK, I never figured out why the US pro-firearms-legislation didn't take the pitch of managing licensing. Take the approach of "all right thinking Americans can have a licence and own a weapon, it's only the criminals and lunatics and foreigners that can't". Definition of "right thinking American" to obviously match your own prejudices and social values....

I can piss off my colleagues but I don't think I've ever done it to the extent that any of them would want to murder me. :-(

Fujitsu says sayonara to UK exec heavyweights


Hokey Cokey

Put your left arm in,

Your left arm out:

In, out, in, out.

Shake it all about.

You do the hokey cokey,

And you turn around.

That's what it's all about!

'Men only' job ad posts land Facebook in boiling hot water with ACLU


Being Blonde

So if you've got a vacancy for a taxi driver in Seattle, you target your advertising at the following categories:

current location

current or former job as "driver"

interest in "cars"

socio-economic group


you don't target




What's the problem?

It would be illegal in most countries of the world for me to go to an agency and ask them to recruit me a male developer for a role, why would it be acceptable for me to ask for an advert to be targetted only to men? It *is* the 21st century....

How an augmented reality tourist guide tried to break my balls


Have Beer. Or Vin Rouge. Molto Vin Rouge.

I made the mistake of reading this whilst dialled into a very dull conference call, sat in a very quiet but populated office (I know it's beer o'clock but it ain't happening today!). I now have two sets of people trying to work out why I've fallen off my chair, with my legs crossed, tears rolling down my cheeks and a hand pressed over my mouth to stop the inarticulate squeaks and random noises escaping...

A basement of broken kit, zero budget – now get the team running


Re: I concur

That must be one of the few occasions that someone's been accused of *not* being a w.....

British Airways hack: Infosec experts finger third-party scripts on payment pages


An entirely non-technical tactic - I use a second credit card (issued by a provider I have no other financial ties with) for every single online transaction I do, and check its transactions frequently. My main card - which has a higher credit limit - never goes near a website, and nothing on earth would induce me to put bank account card details into a website (except within my own bank's website). It's not going to stop someone getting the details, but it will reduce the inconvenience to me if it happens.

It also made it really easy for the main card provider to spot a fraudulent transaction when the offline card appeared to be used on an online transaction, as it was completely out of pattern.

A flash of inspiration sees techie get dirty to fix hospital's woes


Re: Upsetting non-techies can be hard

Can I have the instructions on how to do it.....? :-)

'World's favorite airline' favorite among hackers: British Airways site, app hacked for two weeks

Black Helicopters

Re: Great timing...

Maybe IBM are employing a team of saboteurs to cause major issues at companies possibly considering using them, so they can ride in to the rescue and charge gazillions in consultancy fees....

Boss regrets pointing finger at chilled out techie who finished upgrade early


Re: Rug Pulled by pissed off third party..

Only for the user community surely as there would be no "IT function" in the company any more? And no IT system would mean no finance system and no means of tracking or paying anyone....?

It probably depends on the size of the respective parties but outsourcing companies are probably more likely to tolerate delayed/lack of payments than an employee would.

Prank 'Give me a raise!' email nearly lands sysadmin with dismissal


Re: The reason I left...

Not arguing with the story (we all know that companies can occasionally be idiotic) but why on earth were *you* put on notice, and not the IT manager? If the Director could organise gardening leave for you, why didn't he organise it for the manager instead?


Positive Glitch

Some years ago I was working on a programme to implement a new HR system for a large UK-based multinational group and during testing spotted that the access wasn't segregated so that any user then had access to all employee records, up to and including the board. The programme team (who were already several million overspent and a year behind schedule) refused to accept this as an issue and insisted that the product was "working as intended". So I took a screen shot of part of the HR Director's record, blocked out some parts of it, and emailed it to him, with the words "I don't believe I should be able to see this..." and surprise surprise, there was suddenly a defect being fixed. I never did win the argument about not using production personal data for testing though.

Phased out: IT architect plugs hole in clean-freak admin's wiring design


Re: Plot twist? What plot twist?

Moi, aussi....

The previous owner of my flat was rather prone to doing random bits of DIY that really should have been done by a professional, so I have multiple plug sockets in rooms in random places, and mixes of wall and ceiling lights running off multiple circuits. When I first moved in, my dad was up helping me replace a nearly-antique fluorescent tube in the kitchen with something more modern that I could actually still but bulbs for. We worked out that there were two separate circuits in the main fuse box and switched off all the fuses to cut the entire power supply into the property, and dad picked up the drill. At which point the penny dropped that the mains-powered radio in the kitchen was still active....I've never yet worked out where that circuit comes into the property or how to turn it off. I've also never put a drill into any wall myself and warn any tradesman coming in - they've never solved it either but they've all survived.

Grad sends warning to manager: Be nice to our kit and it'll be nice to you



I'm almost glad I left this for Monday morning - because I've never laughed so much at the comments section before.

Early experiment in mass email ends with mad dash across office to unplug mail gateway



Is this a leftpondian expression? Is there a SFW translation...


Re: Groupwise

Groupwise? *shudders*

One of my (non-IT) colleagues did something similar in a previous life. He was on secondment to a customer who insisted that all secondees use their IT hardware and systems only, and didn't provide access to third party webmail etc. So he set up a forwarding rule to send any email sent to his employer's email address onto his customer email address, which he had access to throughout the working day.

Fine until he went on holiday.

At which point every employer email generated an out of office email from the customer system - which then created both a new forwarded email and an out of office from the employer system, which then created....you get the idea. By the time the two IT functions had managed to get together to stop the mess, the email platforms of the two organisations had completely imploded.

Tech support chap given no training or briefing before jobs, which is why he was arrested

Paris Hilton

Re: Back in my day

Rope, cable ties and tape.

But that will get you tied up in all sorts of interesting places...

Tired sysadmin plugged cable into wrong port, unleashed a 'virus'


At the call centre offices of a previous employer, there was an area of meeting rooms (for impressing prospective customers) with unsecured public wifi. I suspect there were a lot of things wrong with the setup overall, but it all went very wrong when an unidentified helldesk grunt decided to resolve a complaint of slow performance by plugging a corporate network cable into the router and exposed the entire estate to any passing pedestrian with a wifi enabled device. Given that the corporate philosophy for that particular office was to remove authentication from any system that didn't absolutely need it, that also meant open access to vast swathes of corporate data and systems.

The immediate fix when I reported it to the InfoSec head (because he'd bailed me out of a hole with a customer recently and we were quite good pals) was to remove the cable. The local head of IT was very disgruntled when I also asked what was being done to stop it happening again. "We've told people not to do it". Every single person, including visitors who might be in one of those rooms? SIlence.....

Leatherbound analogue password manager: For the hipster who doesn't mind losing everything


Re: Name > website / Phone No. > password

If it's going to be useful it needs to be kept where it's going to be used - ie next to the computer, and readily accessible.

For those of you old enough to remember, was the Phone Book ever kept anywhere other than by the phone? (For the rest of you, this means back in the days when a home had a single land line with a handset usually in the hall, and the search engine of local phone numbers delivered in two thick softcover books delivered to your front door every twelve months. National and international (!) numbers had to be requested from the operator).

Drug cops stopped techie's upgrade to question him for hours. About everything


Re: Work Experience

I had the opposite experience having spent a few years in a civilian role in a UK military establishment. For the first year or two, I drove up to the single bar barrier, vaguely waved my car permit through the windscreen at the guard in the gatehouse shed, the barrier went up and in I went.

Then 9/11 happened.

The next shift, I drive round the corner and am confronted by a closed blast gate and someone pointing a very large gun at me and insisting I step out of the car. Disconcerting enough, but the last time I'd seen that particular individual had been the previous Saturday night in my other capacity as bar staff at the local nightclub where he'd been so drunk he was holding onto my bar to stay upright.

IBM memo to staff: Our CEO Ginni is visiting so please 'act normally!'


Re: "Act normally! Ginni and the team are here to see what Austin is really like."

Back in the days when I worked in construction, we had a long and successful tradition of promoting internally so that the Chief Exec was invariably a man who'd started his career in a hard hat and muddy safety boots (it all went a bit wrong when we started hiring in folks in smart suits instead, but that's a different story....). Banksman on a major site saw someone he didn't recognise in civvies on the site and offered a "robust" challenge to the intruder to "suggest" that he vacate the area. There was no objection raised to this but as they walked together towards the exit gate they bumped into one of the senior site engineers, who went a bit pale and demanded to know what the banksman was doing manhandling the CEO...

CEO's response was that he'd been walking around the site for 30 minutes and no-one had challenged him until the banksman, who he was very impressed by - but less impressed by the site manager's approach to security or public safety.

Tech rookie put decimal point in wrong place, cost insurer zillions


Re: Farthings

My first job when I left school was for a company that did exactly that. After a few years in the office, I was "promoted" to a door to door collector position - which proved utterly to me that I never ever ever want to work in sales of any sort, nor do I ever want a job that again exposes me to not working in the mornings and becoming a watcher of daytime tv. That was in the 1990s and whilst it was a pretty archaic business model, there were still a good few companies in the UK in the Industrial Life Assurance market.

In defence of online ads: The 'net ain't free and you ain't paying


Re: The thing is... it's nothing new.

I can only think of one that I know of and that's FetchEveryone, a small-ish UK-centric website/social forum focussed on running, with a bit of cycling and triathlon thrown in. Free of charge to anyone who registers with adverts on the page (well behaved and monitored adverts, but there anyway). You can take a subscription for a monthly sum that allows you to request all the adverts be turned off to you.


Re: World Gin Day

Replace sloes with chopped rhubarb, halve the sugar and add a handful of grated ginger - even better.

To avoid the pine-cleaner taste, try suffixing the words "gin and tonic, please" with "anything but Gordons". Works wonders.

Don’t talk to the ATM, young man, it’s just a machine and there’s nobody inside



See also PICNIC - Problem In Chair, Not In Computer

Did you test that? No, I thought you tested it. Now customers have it and it doesn't work


Re: Soldering irons

The female half of the species learn that from curling tongs and hair straighteners, although I still manage to forget once a year or so...

Tech support made the news after bomb squad and police showed up to 'defuse' leaky UPS


Reading the article, the customer wasn't a contract customer, just someone who called on their nearby IT support business on an as and when task based approach, and didn't have any ongoing internal or external support.

Of course after this, they may well have become a permanent customer...


Re: We shut down central Edinburgh with a fridge

Charlotte Square as in where the First Minister lives? Possible report of a chemical incident a few buildings away? Sounds as though you got off lightly with the response level. :-) I've seen the same quantity for a fire in a nearby block of flats - but as it was my flat that had the flames coming out of it, I was just grateful.

(icon for the picture, not the meaning)


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