I am not sure why most of the comments and the UK press are so negative on BA. I am from the Netherlands and just want to know what happened. Reading a lot of nonsense in the newspapers.
Human error based on a single source. Denied by the contracor. Does any newspaper check facts or they do not care and just publish?
There are many documented failures of power in datacenters. So BA is certainly not alone. An overview here http://up2v.nl/2017/06/02/datacenter-complete-power-failures/
And a detailed post about what went wrong here. Hope someone will learn from it
http://up2v.nl/2017/05/29/what-went-wrong-in-british-airways-datacenter/