* Posts by Carmen1943

1 publicly visible post • joined 18 May 2017

Dell BIOS update borks PCs

Carmen1943

Dell BIOS

My system, Inspiron 20, did the same thing. Window came up, said upgrade now or later, I clicked, Now. That was the end of my system. It happened Friday, May 12; I contacted Dell on Monday, 15. They proceeded to state it was my equipment and the warranty was out, therefore I would have to pay $259, plus shipping and handling. I told them it was their software, they said NO. You can guess who won. I even went to their web page, posted a photo my pc and stated the problem, said I would never recommend or purchase a Dell again. They contacted me thru Messaging, basically going thru the whole thing again. But I kept a printout of the conversation in case I ever need to use it, but I threw my PC away. I don't know about anyone else but I bought this one new July 2016 don't have the funds to replace it. Not at 74 years old.