The only thing with talking to them yourself is it does waste time. Transfer them to Lenny instead, get on with life, and come to back to listen to the the fun when you have spare time.
Posts by moggie2002
2 publicly visible posts • joined 12 Feb 2016
Tech support scammers mess with hacker's mother, so he retaliated with ransomware
Heart Internet in 22-hour TITSUP after data centre power stuffup
Friday 12th February 2016 21:48 GMT
Re: well shit.....
Actually it's a trend that started well over a decade ago. I thought that Nottingham sounded familiar and it all became clear seeing that Heart are part of Host Europe who were based there. HE were a disaster in 2001, made no better when pipex bought them, and sound just as flakey now. People who worked there when we had troubles told me that everything was a shambles, and when we used them we suffered several power outages, as well as someone else's hard drive complete with recoverable data put back into our server as a second drive when working on a drive upgrade; the drive they put in was also from Windows which is why the so-called engineers couldn't mount it on Linux and said that all data was lost - accessing the raw drive revealed the terrible reality of what they had done. Totally incompetent and leaving them to host in the US was a breath of fresh air. As for cloud, we switched almost entirely entirely away from bare metal to AWS and DO for a few years now, and that's been a great move too.
Biting the hand that feeds IT
