Re: Written reports on pron.
A different angle - I worked for a while for a major PC manufacturer, who, at the lime, offered "lifetime technical support"....and this was in the days of malware exploits mostly being drive by infections by pr0n suppliers if someone was dumb enough to browse the wrong site or click on the wrong pop-up - the result being browser hijacks and lots of graphic pop up windows. I was in a technical escalation queue so I got the repeat callers who, for one reason or other, weren't helped by L1.
One nice lady was in a lather because her computer had all the symptoms but she *never* went to porn sites, and the only other user, her teenage sone, was apparently a saint who wasn't interested in that stuff. She refused to believe my explaination, carefully honed by the many times repeating it, that this sort of malware was like vampirism - it had to be invited in at least once, but once in, it could invite other vampires (malware). We went round the lemon tree a couple of times, so I said "Let's investigate a bit" and look her into the browser cache without explaining what we were looking for. Once we were in the cache, in thumbnail mode...I just went silent for a while, and after a minute, she quietly said "Oh, that little sonofabitch..."
Biting the hand that feeds IT
