Had to go for a tech / dev oriented training course on some software in the USA (I'm in UK)
We were UK reseller / customizer of this software and it was a new product, still rapidly evolving based on feedback
Also attending that course was dev guy from one of our customers and a reseller from another country that ur company occasionally worked on joint projects with.
Instead of booking me on direct flight to USA, company booked me on flight to Dublin, then there was huge wait (about 8 hours!) before Dublin to USA flight.
They had also booked it so I arrived in USA late at night with course starting next day
I was up at stupid o clock to drive to mainland UK airport as long travel to airport 1 for Dublin flight.
No chance of sleep in long wait in Dublin airport and did not really get proper sleep on Dublin - USA flight.
So upshot was, got to hotel massively sleep deprived / jet lagged, late at night and was in no fit state for anything the next day and really struggled on the course day one due to being jet lag zombie.
Also missed out on valuable chance to bond with tech guy from customer before course started.
Both customer & other reseller guy thus had awful opinion of my company for its cheapskateness in not getting me there early and on a one hop flight, regarding it as very unprofessional as in addition to missing out on "bonding" also meant I was not on top form for crucial first day of course (which was obviously massively counter productive when it was new software to get to grips with)
So end result was one customer and another reseller thought people who ran company I worked for were ****** (choose your own expletive) - not great when these were people company would be dealing with over the years.
Huge negative company image ramifications from penny wise pound foolish approach of saving a few hindered quid.