* Posts by beaker_72

11 posts • joined 19 Jun 2015

Pushed around and kicked around, always a lonely boy: Run Huawei, Google Play, turns away, from Huawei... turns away

beaker_72
Thumb Up

Chapeau

That's an outstanding headline for a Monday morning

Out-of-office email ping-pong fills server after server over festive break

beaker_72

Been there

Back in the very early days of my career when I was still a phone monkey on a "help" desk, before we'd hit on the concept of having a single email address to contact the help desk on, our customers would contact each of us individually depending on who their pet help desk operator was (there were only two of us). One day, for a laugh, I decided to set up an autoforward rule so that any email that came in to me got forwarded on to my colleague for them to deal with.

It didn't take them long to realise what was going on, so in a moment of brilliance they decided to set up a similar rule to forward any email they received to me. It doesn't require a genius to work out what would happen next, and we certainly weren't geniuses. Within only a few minutes the exchange server fell over and our phones started ringing off the wall as our users started phoning in to complain that email was down. Of course we immediately escalated the issue to our second line support and in a flash of brilliance decided it might be best to delete those autoforward rules.

In our defence we did come clean to the manager of the team that looked after the server, but we waited until everything was back up and running and the fuss had died down. Luckily she saw the funny side....

Overheard at a Brit mobe network: On the count of Three UK, smile and say, er... we lost how many customers?

beaker_72

Leaving Three

Agreed - the only way I was eventually able to extricate myself from their clutches was by filing a complaint with the Ombudsman. That resulted in me being contacted by a very helpful and friendly lady from an office in Glasgow who got me sorted out and a lot of money refunded.

Three have call centres / offices in the UK - who knew.....?

10 PRINT "ZX81 at 37" 20 GOTO 10

beaker_72

Tape loading

I remember going along to our after school computer club, run by enthusiastic parents who all brought in their ZX81s and Spectrums. After watching one parent plugging in an earpiece to listen to the tape loading noises and nodding knowledgeably, I decided never to go back as even at that tender age I could tell that the sky in my world was a different colour from theirs!

I did spend many happy hours at home teaching myself BASIC on our family's Sharp MZ-80A

Morrisons launches bizarre Yorkshire Pudding pizza thing

beaker_72

The new munchy box

Take out that pizza filling nonsense and replace it with the contents of a typical munchy box. Job done!

For those of you who have no idea what a munchy box is: https://en.wikipedia.org/wiki/Munchy_box

Linux-loving lecturer 'lost' email, was actually confused by Outlook

beaker_72
Trollface

I call bulls**t

"The lecturer apologised for his behaviour a week later."

I worked in academia for 5 years, these people are never wrong and never apologise even when they are.

Have we got a new, hip compound IT phrase for you! Enter... UserDev

beaker_72

Re: Reminds me of Pete

Yeah we had one of them, his name might even have been Pete too. The highlight (if you can call it that) of Pete's career with us was when he copied the registry from his home PC onto a disk, brought it into work and overwrote the registry on his work machine.

He never adequately explained what he hoped to gain from that.

May blocked plans to bring in more Indian IT workers – Vince Cable

beaker_72
Pint

Not sure I see the problem with this...

Surely anything that makes it harder for TCS to do business in the UK can only mean an improvement in the quality of the industry's offering

Three outsources staff to Capita

beaker_72

Re: Currently a 3 customer

Good luck with that! The only way I was able to get "Steve" in Mumbai and his mates to cancel my contract was by raising a complaint with the ombudsman.

When I finally got to speak to someone who wasn't sticking rigidly to the script or putting me on hold for up to 30 minutes (after the ombudsman cracked some heads together), they were based in Glasgow and their service was excellent. I dare say that will be going down the pan shortly....

PC World's cloudy backup failed when exposed to ransomware

beaker_72

Re: There are two options here...

There is a third option which is that she isn't giving us the full truth either.

The sentence "Yesterday an email came through which i opened (it was from what looked like a completely standard email address) a virus flooded my laptop instantly corrupting all my files"

Seems to be missing the words "...email address) after I opened the attachment a virus..."

Post-pub nosh neckfillers: Reader suggestions invited

beaker_72

Greek Gyros?

What's the difference between those and a doner kebab? I think we might already know about them...

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