Re: Is internet as reliable as legacy 'phone system?
"My experience is that POTS outages are rare, but internet outages are common.
Does anybody have any (non-anecdotal) data about outages?"
I used to work for AT&T in wireline service (aka POTS). The outages causes by hardware failure in telephone switching equipment is rare, and usually only affects a small number of customers (usually people within a block of ports or something like that). The really big outages were caused by drunk drivers taking down a pole or some construction crew with a backhoe ripping a cable out of the ground.
One memorable event took place in the early 2000's where someone was drilling sideways under US101 here in California, USA in Marin County. They snagged the fiber optic cable with the auger and took down a whole bunch of things. The highway patrol closed the freeway so repair crews could jackhammer the pavement to get at the cable to fix it.