* Posts by Comic Book Guy

6 publicly visible posts • joined 22 May 2015

User asked help desk to debug a Post-it Note that survived a reboot

Comic Book Guy
Facepalm

Transparent stupidity

Many years ago, I was dispatched to the CEO's office bright and early one morning because his PA's brand new computer wasn't working, and "her time is far more valuable than yours!". Always nice to know.

Turns out whoever set it up had put the protective transparent plastic cover that the keyboard had been packaged in into her rubbish bin. She'd dutifully fished it out, because her previous keyboard had a cloth dust cover that she always put over it at night (in case it got cold?!?), and she'd assumed this was the new version - and then forgot that it was there. Trying to type through semi-rigid plastic is hard, but not impossible, as she proceeded to demonstrate.

In all fairness, she was about one year from retirement.

Gartner to FBI: Stop bullying Apple and the tech industry

Comic Book Guy

You're probably right about their motives.

However...

[3] was at the heart of my assumptions. You're right - the phone had not updated its backups prior to the password reset.

Why? We don't know. There are several possible reasons, but we don't know which one is the right reason. That means that there is a chance that a new backup could be triggered, under the right circumstances.

What we DO know is that the password for the cloud and the password on the phone are now out of sync.

If there was a way to get them back in sync - i.e. find a backup of the account details and restore it - the phone MIGHT perform another backup to the cloud. Apple can almost certainly tell when the latest backup occurred, so they will be able to tell if the phone does another one, after the old password has been restored to the cloud.. Change the password again, and you've got the latest data.

As far as the "backup of a backup" question goes, I'm not convinced that holds true. The actual data/files/etc backed up to the cloud - yes, I can see that argument to an extent.

The account settings, on the other hand, are far more important. In a hypothetical case where Apple were hacked and a lot of customers accounts deleted, I can't see them wanting to be in a position whereby they had to get all those customers to contact them and re-verify their identities. If there are no backups of that data, then they're not the company they appear to be.

I would be very surprised if A) they didn't treat device contents and account data separately, and B) they had no backups of the account data. But, I suppose, anything's possible.

Comic Book Guy
Holmes

Theoretically, there should be a way to get to that data without all the song and dance that's gone on. Or, I could be barking up the wrong tree. Or just barking. Try this train of thought:

Assumption 1: The main reason the FBI are pressuring Apple for a custom OS is that they locked themselves out when they reset the iCloud password. This action meant that the phone and the cloud were out of sync.

Assumption 2: Apple has backups. Contained somewhere in these backups is a copy of this specific account in its previous state, with the old password. Yes, I do understand that this record is encrypted.

Assumption 3: That encryption is irrelevent. IF Apple can restore that record to an alternate server, on an isolated network, running its own DNS, with its own WiFi, the only thing needed is for the phone to connect (automatically) to that network, see the old iCloud password, and sync. This may need to be in a shielded room, but I'm sure the FBI (and probably Apple) have several of those.

Change the restored copy's password again, and you have access to the iCloud backup.

Ok... have at it... if I'm wrong, I would like to know why, but please be gentle. :)

'Fix these Windows 10 Horrors': Readers turn their guns on Redmond

Comic Book Guy

Everyone has to start somewhere, Hans.

And that makes three!

Comic Book Guy
Happy

Oh look, another Reg article with nothing positive to say about Windows 10.

I did a few upgrades last night.

No, they were not flawless - but the things that didn't work were minor. I didn't hit any show-stoppers at all.

Within an hour of starting the first upgrade, I was able to use the first machine. Office worked. Visual Studio worked. I recompiled several projects, tested them - they all ran as expected, and I'd say some of the bigger ones seemed to start a little faster than before. Skype (boring desktop edition) worked, and my video conference to the USA didn't suffer any problems. I then accessed the corporate VPN via the new client. Guess what? It worked.

After a couple of hours of "being productive", I tried a few games, old and new. Ultima Online worked, and had no lag. It did have a few red PKs, but that's hardly Microsoft's fault.

On the newer end of the scale, Elder Scrolls Online was also as playable as ever.

All the websites I tried via Edge appeared ok, too.

Cortana seems to think that I'm on some other planet, despite setting everything to English (UK), England, and singing Rule Britannia at it. So that's not working. It did tell me to download a language pack, which required the first reboot after installation - but still no chatty assistant.

So, no - not perfect. But I was able to find every app I wanted, as quickly as I ever have. I could work, play, chat, etc. I don't see a problem. And Cortana's a gimick for now, at least for me.

As far as "forced updates" go, despite having a pretty high degree of technical knowledge, I neither have the time or the inclination to set up duplicate test machines for every single driver that comes along - which, lets face it - is the only way to really know if an update is going to have an adverse effect on my system. So, much as I trust the mechanic who services my car once a year - and yes, I'm pretty much forced to accept AND pay for that every year, too - I have to trust the people providing the updates. Stick to mainstream hardware, from providers with a good reputation, and things should (mostly) be ok. Besides, it's a safe bet that most of the people whining about the updates have had Windows update set to the default setting all along anyway.

My car also gets maintained for a fee. But, if a qualified mechanic from an approved garage offered to do it for free, there are very few circumstances under which I'd tell him to get lost.

ZX Spectrum 'Hobbit' revival sparks developer dispute

Comic Book Guy

Gold is a lovely metal,

much better than copper or brass,

but a dragon stole mine so I'll settle,

for kicking him hard up the.... sorry, wrong game.

Still a good one, though.