Re: Dell orders can be shortened
The order for the HP server must have been screwed up. Assuming the options you had to install in the HP box were standard supported options for that server : if those items were included on the order with the "0D1" option (factory installed) then those components would have been installed at the factory before the unit shipped. Someone in the ordering process dropped the ball.
Saying this with some authority as I was a project manager would worked at the HP Houston plant for several years.