Re: Done that a bunch of times
I second this one.
The CSR's at my bank recognize me by name & understand that I did IT support work for a living before I lost my sight. If they're having a problem with their machine they can describe the issue to me, I'll think about it for a moment, then patiently, politely explain how to fix it. It works more often than not, they're happy that they don't have to wait for "official help", & then they're all too eager to help me do whatever I need to do that brought me to the bank in the first place.
A little kindness, a bit of patience, & you can relate your computer know how to someone for whom computers might as well be unknowable arcane wizardry requiring incantations, magic circles, & sacraficial animals to shed blood in order to work properly.
The last time it was because the plug on the cable to the digitizer tablet (the part where you sign with the stylus) had come loose from the back of their tower. A simple push back in, tightening of the retention knobs, & it worked - it took maybe five minutes of my time, saved them an hour on the phone to hell desk, & the problem was no more.
It's little things like that, random acts of kindness, that help the world become a nicer place for us all.