My SO has a Lenovo - which came with backup software, which was used regularly (though not frequently), as it needed a large bunch of DVDs, which grew and grew - not something to encourage frequent backups.
One day, said Lenovo failed. It was replaced under warranty, and a restore attempted. No luck, same error code every time.
A very long phone call later, the error code was explained: the software will only restore to the original PC the backup was made from. No way to recover the data to another PC, stored in a proprietary format, and encrypted.
Within hours, Linux was installed, and all backups since done with tar to tape, and tapes rotated using GFS, with archives occasionally. Her sister is quite happy to accept the odd DAT72 tape for offsite storage. Hell, she even has an LTO tape of my stuff in her cupboard too. And yes, several files have been recovered more than once since. And now the Lenovo is due for replacement, migrating all of /home/* will be quite painless.
Sometimes, the old tunes are the best.