Skype has been trashed. It's official.
Pre-Microsoft, I set up my Dad with a little hardware box that combined skype/landline and it was cheap as chips. He could use his landline phone and and hit *9 I think ? and it would route his call through skype. It was great. That's gone.
He has a lot of his contacts in speed dial. that's gone.
Adding people to a video call is now difficult as it fails to do anything sometimes, and just adds them to the group but you can't redial them.
The UX is horrid and leaves you wondering how the hell to do simple things.
I regularly skype with my Dad and Brother and all we do mostly on calls (after finally setting up) is just moan about how bad Skype is.
However, at least i can send one of 5 or 6 emoticons to the callers, now that's SOOOOOO useful.
Skype will be dead soon. All they will have left is Skype for Business.