track, verify cartridges from our factories through our multi-tier distribution channel and to our end customer
how does that work then? the printer phones home?
1092 publicly visible posts • joined 27 Oct 2014
the point of digitisation is to save money by degrading the service, a bit like self service checkouts. get the mug punter to faff about doing something in twice the time (at least) it takes a knowledgeable insider in order to sack the people doing customer service. this is also why you can't sort out utility problems at the electric / gas / water shop, younger readers will wonder what I'm on about here...
old gimmer gets coat, wanders off mumbling.