* Posts by slacouve

1 publicly visible post • joined 20 Jul 2014

Listen: WORST EVER customer service call – Comcast is 'very embarrassed'

slacouve

Comcast is the worst

Well even when they agree to cancel, they don't refund your deposit...I have been struggling for the past 4 years to try to get my deposit back, and every time it is the same story: check lost in the mail, we cnnot send checks abroad and a bunch of other irrelevant arguments.

I called last month and went through 13 représentatives (literally speaking) to end up with "Mikael" who simply stated "it's too old now, you'll never see your money again".

Comcast, or the art of robbing customers...