Re: Take your money out now - Outsourced IT support for your bank will be a disaster
I don't think anything grates more than phone a UK company and the call being answered by someone with an Indian accent. Feel sorry for any Indian nationals who work in the UK - must get a hard time.
I refused an insurance quote once because the claims handlers were based overseas. I was told that my account could be marked to only talk to people in the UK. Still refused out of principle, but wonder if any of the banks are offering something similar? Maybe on their fee paying accounts?