Re: Low data notifications
One our accounts also has the problem of receiving incorrect low or out of data messages which has been going on for what seems like years. The same account also showed nonsense on the website for billing cycle data not used etc.
By coincidence I lost patience just yesterday and used live chat to complain. Magically a mere 45 mins later the website was fixed and hopefully the stupid messages will stop now. Time will tell.
To be fair to 3 billing has always been correct and despite the messages data flowed as normal.