Re: lets try something new.
Let me introduce you to my friend Orion, much more bang :-)
5 posts • joined 16 Aug 2013
In the UK, before ISP competition became prevalent there was much the same problem, if you wanted fibre cable you generally only had one choice dependant on where you lived, which actually got worse before it became better as one of the useless companies (Comtel) was taken over by another (NTL). With Comtel I spent hours on the phone to these people trying to cancel an account, in the end (even after being told I couldn't), I drove round to their corporate headquarters just down the road and dumped their set top box in reception. I moved to another area and had to get internet, the only fast choice was NTL.With NTL I again spent hours trying to solve the smallest network connection issue with them , being passed around departments until being sent to one that just cut me off without answering. Actually when i got to talk to a technical person, they were great, it seemed to be the customer service reps that were useless. When I'd finally had enough and asked them to disconnect me they said they had and would send a courier round to collect the box. I disconnected it and put it aside, and waited and waited, and phoned and was told to wait and wait. Finally two months later i got sick of it and dumped it at the nearest NTL shop i could find. Then found out they'd charged me for an extra 2 months despite confirming to me that they had disconnected me. They then got taken over by Virgin media, and i unfortunately I moved to a place which had Virgin media, my one encounter with them over the phone proved to me thay had kept the same customer servce policy. Same reason I finally left the undead grasp of Vodafone, and would never recommend it to anyone, horrible customer service!
Very true, there's too much brilliant talent around working hard with very little recognition while some total dross makes it into the charts on hype and publicity. Go to open mic nights around the country (i live near Guildford, which thanks to the ACM there is overloaded with really good musicians), and you'll see lots of great music.
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