so long and thanks for all the fish
Having been instrumental a few years ago in building up another UK based PC manufacturer I have nothing but sympathy for what has happenned at Evesham- a company who's business model we worked hard to emulate at the time.
Surviving in a market where you are constantly competing for oxygen and sunlight against huge monolithic players with vast advertising budgets and low far east production costs and where the value of unsold boxes drops measurably by the day - well it isnt an business for the get rich quick brigade by any means and hasnt been for at least 10 years.
As regards Matey Next or whatever his name is - just put yourself on the other side of the fence will you man: Lets face it a sizeable minority of computer purchasers who call manufacturers support lines are idiots, theri craniums are a total IQ free zone .
This isnt poking criticism at their lack of technical knowledge but because:
1. they claim a higher level of skill and knowledge than they actually possess, which inevitably leads to more confusion.
2. an apparent determination to waffle and bluster and avoid at all costs providing a clear and succint description of the problem encountered, in plain english.
3. a lack of objectivity and realism.