Do I get a lollypop?
I use BT for broadband and Sky for TV.
Last week Sky engineer installed Sky Q.
1. Went straight to my router and pulled out the card to connect his iPad to my Wi-Fi. Was most upset when I told him I had changed SID and password. Connected him via WPS...not sharing my password with a stranger (yes, I know it's not the admin one).
2. When connecting the Sky Q - I asked him to used the Ethernet cable that was sitting there waiting for him. He's been told he should use Wi-Fi and has never plugged an Ethernet cable into a Q box; and said I might even have to revert to Wi-Fi if I have support problems.
Duh? Why else would they have an Ethernet port or configuration options in the software?