Gotta love monopoles. They have the arrogance that can only come from knowing you have no other options.
They have no incentive to increase service speeds and throughput because they'll get the same rates regardless. There's no competition who will offer better. Then because their service sucks they get to pretend it's the websites who are too blame for the ISP's crappy service.
You know who's able to stream Netflix just fine? The rest of the world. The sane every other country who properly regulates their broad band as common carrier, just like we did until the Bush administration.
Nothing is going to change until we go back to that.