Sounds more like PR spin to me. Can't do any planned maintenance as the network is down, so suspend those jobs and you indeed now have 'hundreds' of technical staff available to focus on the outage... Even if they're doing nothing, they're *focused* on doing nothing.
24 posts • joined 27 Jun 2012
November 2013 to February 2017 is 40 months, I think.
1.2m settlement, minus lawyers fees (400k) and 10k for the first guy, leaves 790k for paying out the rest. Call it 800k.
At 100 dollars a payout, that's 8,000 purchases from the store. In 40 months. 200 purchases from their app store a month.
I had no idea it was doing so well.
Apart from the Orwellian level of surveillance, and the lack of basic features*, and the general instability of certain drivers**, I quite like 10. In a "oh god is this really the final push I need to switch to Linux full time" kind of way.
*auto switching between headphones and speakers when I plug/unplug headphones. How on earth did they fuck that up?!
**I'm looking at you, WHQL certified nvidia driver!
Re: I can confirm...
>>So I phoned up and had a massive go at them. As you do.
No, as /you/ do. When I need someone in customer service/Tech support to sort something out I tend to find that not being a complete arse hole to them is far more effective.
And as someone who (sadly) works in customer service I can confirm that the people who "have a massive go" are the ones that get bumped down the to do list and receive the bare minimum of help.
Re: @sorry, what? - Sieze the opportunity
That's how I ended up with Sky - BT wanted 120 quid to reconnect my phone line, Sky did it for 20.
My sky broadband has pretty much worked from day one, at close to the maximum speed (19.8 mbit last time I checked). But then I live in a city, and the exchange is about 3 streets away. YMMV.