Governonce
If your outsourcing governance is solid which for a mutlinational bank it would have to be then your outsourcers would not be in a position to make any errors
OR........
You could hawk it out to the cheapest bidder and use the money you "saved!?!?!?!" to bonus up your senior management
I wonder which of the two approaches RBS is using ?
Also I wonder what will become of the onshorebased management team for the outsourced departments. (New yachts for everyone from what I can gather).
Biting the hand that feeds IT
