* Posts by scoopy

2 posts • joined 18 Jan 2012

BT engineers - missed appointments


Lead times

Just had a new BT master socket installed. Engineer turned up on appointed day (interestingly a contractor) and job completed to good standard. Only issue was I had to wait 6 weeks for the install, which feels like at least 4 too many.

Virgin Media broadband goes titsup for 3 hours


seemingly just some

Affected only one of our national ethernet serives (out of six or so) between 17:25 and 19:20. Also dropped packets on out DIA internet feed.

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