WTF are you doing in my .....
As a co-owner of an IT services / repair outfit many years ago, we received a very strange call, so odd that the member of staff who initially took the call asked one of the partners to take it.
I found myself speaking to a highly distressed Lady who sounded at the very end of her tether. Despite requesting more information on the problem over a period of some minutes, even confirming that she did in fact require some form of IT support, and not an Ambulance or the Police, I was unable to ascertain what the problem actually was - she was highly agitated, extremely emotional and basically begging someone to visit.
So disturbed by the call in fact were we all that both partners decided to visit along with a young technician.
On reaching the address we were met by a middle-aged lady who looked worn out and very stressed.
Entering the property and looking down the hallway, and I still remember it to this day, I noticed that all of the doors to the rooms off the hallway were closed and she pointed to the closed door at the very end, and moved behind us, with, unfortunately, myself in front.
I also remember, and I know this may sound ridiculous, but so charged was the atmosphere, thinking that this was some kind of setup and began to frantically run through any and all previous work that we had carried out locally to question if any of the jobs involved might be about to result in some sort of payback…
It didn’t help that, as I neared the door I couldn’t not but notice that the Lady involved was now stood well away from the 3 of us in expectation of a forthcoming traumatic event…
I knocked the door and there was no answer, I turned and looked at my colleagues, raised my eyebrows, knocked once more and opened the door…
And was met with what I can only describe as a hellish volume of sound comprising of what appeared to be cats screaming, brake pads binding etc, at such a high level that it was physically painful.
An elderly guy sitting at the desk, and busy at his PC, angrily looked over, gave me a questioning stare as if to ask who the hell we were and WTF are you doing in my Lounge?
Any sort of verbal reply from me rendered impossible due to the noise level, at this point, fortunately, the Lady herself entered the room and there ensued a somewhat fraught marital confrontation, mainly using a basic sign language during which it became obvious that the guy himself was completely deaf and did not accept that there was any form of problem with his PC
As I tried to calm the situation down a little and attempted to confirm the Wife’s complaint to him about the noise, though he was having none of it, but managed to coax him away from his desk, my business partner unscrewed and edged the cover off the side of the PC to note it was the rear case fan that was responsible.
Realising that we had not bought a replacement fan we decided to remove a fan from a PC that we did have with us, and, a few minutes later, after a trip to the car, and a quick reboot, domestic bliss was restored.
Turns out the problem had existed for some months.