* Posts by BothSidesNow

2 publicly visible posts • joined 27 Sep 2011

Sites downed by 1&1 web outage

BothSidesNow

Really? You earn around €1000/ hour?Hmm, that’s around €8.7 million /year. And you are using only 1 dedicated server? With one provider only?

What are your contingency plans? Can I suggest you maybe think about spending some of that on improving your infrastructure. You can probably afford it.

BothSidesNow

1and1 Outage

I've used 1and1 for 8 years, running two dedicated servers. This is the first and only time such an outage has occurred to my knowledge. Roughly 3 hours out of 70,000 hours. That's an uptime of 99.996% (Actually, rounding up of course that should be 100%) For the price that 1and1 charge, that's very impressive.

Oh, and I've had a dealings with 1and1 tech support that have been superb. Helpful, solved my problems, and quickly.

The only gripe I have with them is their lamentable communication yesterday when things were wrong. I see they have two 'social network specialists'. They were a waste of time - just when they were most needed! And that status page notice was also a joke.

So, just a bit of perspective please.

Let me know if you can find an equivalent provider for cost, support and uptime and I might consider switching, but to be honest, the hassle involved would far outweigh any benefit.