Engineer Charges
It's not a matter of a threat... it's the economics of the system and being open about the costs involved. Openreach charge the ISP, the ISP can either eat the charges (and margins are pretty small on ADSL these days) or make it clear to the customer that they're not going to and the customer will need to pay for the engineer if they can't be bothered to complete the checks they are asked to complete.
Admittedly some ISPs seem to charge £silly when the standard openreach pricing structure is freely available at openreach.co.uk/pricing
The bugbear for me though, are sites without NTE5s... working out whether or not you'll get charged seems to be down to the engineer you get.
Biting the hand that feeds IT
