My Marshall McLuhan Moment
There is a scene in the movie 'Annie Hall' where Woody Allen corrects a pedantic-but-wrong neighbor in line at the movies by reaching out of frame and pulling Marshall McLuhan in to tell the man off.
A very long time ago, when this was still relevant, I was on a help line talking to a woman about operating her Internet Gopher server (I SAID this was a very long time ago.)
I told this woman to do something with Gopher. (I no longer recall exactly what.)
She told me, "You can't do that with Gopher."
I assured her that she could.
She insisted I was wrong.
I assured her that this was completely possible.
She became very upset, cited her bona fides as a system administrator and computer expert, and told me very certainly that she could NOT do the thing I described with Gopher, because Gopher was not designed to do that.
"Ma'am," I said politely, "I'm one of the people who created Internet Gopher. My name is on the RFC, number 1436. Additionally I personally wrote the Unix Gopher client we're discussing, and I absolutely guarantee that my software can do what I am telling you it can do."
She reluctantly agreed to give it a try.