Re: Riiight.
I agree, adobe's software is much more focussed on keeping it's user base via abusive practices than by actually being a good product.
My main issue with CC was down to bandwidth. I live out in the sticks, on a 2Mbps connection. I bought photoshop (business requirement) and tried to install it. Not only did it insist on downloading half a dozen different bits of Creative Cloud before I could even start installing photoshop, but it swamped my internet connection for hours while it did so... then timed out and failed the installation at about 80%. Could I restart the download from where it left off? No.
I contacted Adobe customer support and asked if there was an offline installer I could use (one that I could download from a different location and bring home), but I was flatly told "No. Get a faster internet connection". Damn, I wish I'd thought of that. I eventually found an offline installer that some kind soul had left a link to on a forum. It was even still on Adobe's servers.
Even once installed, Creative Cloud kept trying to update it's products on an aggressively regular basis, downloading gigabytes of data each time, swamping our internet connection. Seriously, even basic websites wouldn't load on any other machine on the network. Photoshop got relegated to a laptop that ended up spending most of it's time offline, just to keep the connection in a working order.
Adobe's general software design is built around actively abusing the user base who paid to be there, out of a misguided idea that it makes it hard to leave. In my case it made it almost impossible to use. I can completely believe that they'd pull a stunt like this and actively lie about it.
Apologies for the rant.