* Posts by DougS

12863 posts • joined 12 Feb 2011

Getty Images flings competition sueball at Google Image Search

DougS Silver badge


If Getty licenses images for others to use, how is Google supposed to know they own a particular image? Getty needs to put something in the image metadata to show it is copyrighted, and then ask Google to refuse to show images with that metadata (or have a court force them if they won't do it voluntarily) They can use a reverse image search to look for copies of their images without the metadata, and go after the web site owner for violating their copyright (or maybe ask that google block those copies automatically if they've indexed that same image with copyright metadata)

It sounds like they want Google to quit indexing full sized images and only do thumbnails, making it harder for people to find images on their own - leading them to go to Getty's site and purchase stuff. While it may not be a good situation that people think they can do an image search for "church in a meadow" or whatever and download whatever they find without worrying about copyright, Getty's images are a small part of the web. That would be like JK Rowling suing Google because a few people have copied the text of her Harry Potter books onto the internet and it is findable with a search on "harry potter", and she wants that search term blocked.

US government tells Apple it has security problems that Apple fixed last year

DougS Silver badge

Re: doesn't intend to patch

The patch for iOS 8 is to upgrade to iOS 9. There are no devices that support iOS 8 that don't also support iOS 9. As already pointed out, you have to go back to the iPhone 4 - 5 1/2 years old - to find a device that can't run iOS 9.

Comparing it to Android is the height of ridiculousness. Android users can only dream about having a 4 1/2 year old phone still able to update to the latest OS the day of its release. Or for 98% of them, only dream about having a day old phone able to update to the latest OS within 4 1/2 months of its release!

Honestly though, Twitter can't do anything right

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What makes Twitter less social than those?

The main problem Twitter has is that it has been around too long, people are always looking for something new. I remember when Myspace was big with the high school and college crowd, then it was Facebook, then it was Twitter and now it is Snapchat. I'm sure it will be replaced in a couple years by something else I probably haven't even heard of yet.

WhatsApp is a totally different thing, it is just a replacement for SMS.

30 years on, Chernobyl wildlife still feeling effects of nuke plant catastrophe

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Re: Liquidators

The fact they are still alive 30 years later despite being exposed to that much radiation is probably the most amazing part. Yes, they are suffering and they should have received much better care, but there are others who worked in the immediate vicinity (but didn't do what they did) who show no ill effects at all.

What do you call an old, unpatched and easily hacked PC? An ATM

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Re: They will replace the old insecure ATMs

When the point is reached that replacing ATMs makes sense, some banks will realize that, do so, and the savings will allow them to avoid increasing fees on their customers - with the result that they steal customers from other banks meaning more profit for them (or, if customers are too stupid to comparison shop and they stick with their higher fee bank, the bank with the new ATMs will raise their fees to match even though they don't need to and make more money that way)

DougS Silver badge

They will replace the old insecure ATMs

When the money they lose from "jackpotting" is greater than the cost of replacement. Not before.

Shares down?! But, but, but ... Apple just made $50bn – that's the way the Cookie grumbles

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Re: You're selling it wrong

"The dregs"? You mean substantially all the profit in the smartphone market? People switch from Android to iPhone at a higher rate than the other way around, regardless of your babbling about the quality of half price Android devices.

No one has made any significant innovation in smartphones for years, because a higher resolution screen, better camera, better performance etc. are just incremental advances on what we have now. Nothing anyone can do about it, until someone comes up with some new "must have" thing that you have to buy a new smartphone to get.

DougS Silver badge

Re: Idiotic economic system

The reason for the low dividend is twofold. One, due to tax laws and changes in the way compensation is paid, it has become more attractive to buy back shares than it used to. Two, since every major US company began parking cash overseas to delay paying taxes on it, companies started building up large cash hoards instead of returning it to shareholders.

Apple has $232 billion in cash now! It is really less since tax is due on most of it, but it still probably adds up to at least $150 billion if they brought it back into the US. Doing so may not be smart though, because hope springs eternal for corporations that another tax holiday like the ill advised one Bush had a decade ago will happen. Why bring it back at the full rate when you can wait for however many years is necessary for a friendly republican administration willing to grant a temporary lower rate?

Sure would be nice if the US reworked its corporate tax system, lowering the rate in exchange for closing loopholes (such as being able to delay taxes by leaving money overseas) but our government gets more dysfunctional by the day, and our choice between President Hillary or President Donald will likely only make that worse.

US tech CEOs demand Congress programs US kids to be tech workers

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50,000 new graduates a year is plenty for 500,000 job openings, so long as those aren't 500K new/additional job openings each year. Given that a lot of people end up in tech after getting a non-tech degree we're fine. The CEOs just want to pay people less, and the best way to do that is to increase supply beyond the demand.

When they're served coffee at a Starbucks by a Stanford CS grad who can't take a job in the field because it would mean a pay cut, they'll be able to declare success!

Germans stick traffic lights in pavements for addicts who can't take their eyes off phones

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Re: Darwin award??

You think humans are dumb now, imagine if for the past several million years, homo sapiens and their evolutionary predecessors were protected from nasty beasts like sabre toothed tigers and dire wolves via the intervention of friendly aliens so we didn't have to be aware of our surroundings.

Hold on, maybe that actually happened...it would explain people walking in front of trains while texting...

Google can't hold back this malware running riot in its Play store

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"masquerade as legitimate popular games"

How are they doing this? Angry B1rds?

LG: Stop focusing on Apple and Samsung. There's us. And our G5. Look at it. Look at it

DougS Silver badge

Re: IR Blaster

And then some other asshole who thinks he has the right to control TVs in establishments that he is merely a customer in will decide to turn up the volume to ear piercing levels, or switch off the game you are watching because he wants to watch the Kardashians reality show.

Any decent sized place will have the IR control over their equipment blocked or at least switch to an alternate codeset so idiots can't go around doing that.

DougS Silver badge


And what exactly what be the value of designing a FLIR or projector module, versus designing one that can be accessed via USB or Bluetooth, so it would work on a wider range of phones and not drag down the internal battery?

The module thing is a gimmick that never had a chance, and adds no value over a "module" that is either connected in a way that allows its use on any phone, or built into a case (so again, it can be easily adapted for a wider market than just LG G5)

I'll bet the module idea gets dumped with the G6, but even if it doesn't they will probably change the design of the G6 enough that the modules for the G5 won't work in it. What OEM is going to be stupid enough to design a module with such a small potential market and short expected lifespan? Look how pissed people got about Apple changing the dock connector after ten years and over half a billion compatible devices?

Ted Cruz knows where you live – if you downloaded his app

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Turd Cruise

Yeah in the past the republican voters have done a good job of separating out the far right fringe wackos, but I think that didn't happen this year due to all the support for Trump. That caused some mainstream republicans to vote for Cruz as a vote against Trump, when normally they'd never consider voting for such an extremist.

Typically in the primary season you can at least be FOR someone when there are multiple candidates that can come closer to your personal views, it is only when you get to the general election that the average voter is more likely to be voting AGAINST someone. Particularly so this year, as voters will either vote against Hillary or against Trump.

Too bad we don't have a "none of the above" choice, which if it gets a majority of the votes causes a new election to be held with new candidates. Safe to say none of the above would win the majority this fall. Even though republicans wouldn't want to see Obama's presidency extended by a few months to accommodate that, I think many would be OK with it if it meant getting a do over on their candidate.

FBI ends second iPhone fight after someone, um, 'remembers' the PIN

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Re: Distress erase

Then they'd get you for stealing whatever classified information it contains.

Better for the contents of your phone to copied INTO the phone of the nearest FBI official, and then you can "confess" that he is the leader of your criminal organization and what is found on his phone will prove it!

DougS Silver badge

"Un guaranteed strong encryption"?

There isn't such a thing. Either it is strong and can't be cracked, or it is weak and can be cracked. Either someone else has the key, or only the end user has the key.

Apple wants strong encryption where the user has the only key. If the key is shared with Apple, that would make that cache of millions of keys a pretty juicy target for compromise by hackers and governments.

DougS Silver badge

Distress erase

If you're being beaten by rubber hoses to force you to reveal your phone's password, and you give them your distress password that wipes it, I don't think you are going to like where things go next.

I've always said I want my phone secure against government spying or the police being able to search it. But if it comes down to being forced to give it up in that way, I don't actually have anything on it that warrants taking a beating for.

I'd much rather have a way of forcing a quick erasure during a distress situation while I still have control of my phone, rather than a distress password. Something like holding down both volume buttons and pressing firmly on the top of the screen with my thumb (I'm sure they could make the volume buttons activate 3D Touch sensitivity for this) for 5 seconds. I could do that quickly with my hand in my pocket in an emergency but wouldn't have to worry about doing it accidentally.

DougS Silver badge

Re: They'll keep trying

I could see them trying to find a pedo / child trafficking case next, hoping that might sway public opinion in a way that the terrorism case didn't. All they'd need is a phone they think "might" have been used to take such pictures and they can play the "please, won't someone think of the children" card.

The FBI's fight is kind of funny in light of this - on the one hand they say tech companies shouldn't provide the public with secure messaging, on the other they need help tech companies' help in creating secure messaging for the DoD!


DougS Silver badge

Re: Some thoughts

If you live in the US, the fifth amendment gives you the right to refuse to hand over passwords for your encrypted disks. They can try to crack them, but it is their problem whether they succeed or not. This has been the verdict in appeals cases, but hasn't ever been ruled upon by the Supreme Court, but seems unlikely they'd do so.

In the UK I believe you can be compelled to hand over passwords. Scary. Nice place to visit but glad I don't live there!

DougS Silver badge

Re: this whole unlocking thing kills their bluffs

They have the terrorist phone unlocked by a third party to point to. Making the cost of over $1 million public was probably not Comey's best move, low level criminals will know the Feds aren't willing to invest that kind of money over a little fish.

And the cops do use a lot of bluffing and half truths to catch people out, that isn't just on TV. I'm sure they try to claim that if you give up the phone's password voluntarily they'll go easy on you, but if you refuse and make them go to court they'll throw the book at you. The cops don't have ANY ability to decide whether to go easy on you or not, so you'd be stupid to believe such assurances. They rely on the ignorance of the typical criminal, with stuff like trying to get people to talk before they are officially placed under arrest so they can question them without having read them their rights.

DougS Silver badge

They'll keep trying

They will likely pick another case in the same judicial district as the San Bernadino case, where they already had a favorable lower court ruling, and ignore the NY district where it went against them. If they do that and then lose in the Appellate Court, look for them to ditch that case and try another location.

They have cases all over the country; the fact they'd even bother with this NY case involving a low level drug mule shows they'll try anything, they're just looking for a precedent. They will keep trying and backing out of cases as they lose, looking to have a case hit the Supreme Court with the ruling on their side, giving them the best chance of setting a favorable precedent.

From what I read about the NY case, they already had plenty of evidence to convict the guy, the reason they wanted in his phone was a fishing expedition hoping to find others. Given their track record ("it is just this one phone") I'm not sure I really believe that anyone provided the password. That's probably just a convenient excuse for ditching this case where the initial ruling went against them.

Net scum lock ancient Androids, force users to buy iTunes gift cards

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Re: This:

What sort of updates should be required? Should they require all new versions of Android be ported for five years? What if the hardware can't support it? If it is just security updates, is it all security updates or just 'important' ones, if the latter who decides what is important?

Wouldn't it be easier to simply choose your phone based on their track record of providing updates? Android has been around long enough that it should be pretty simple for someone to look into this and see what the best/worst of the major brands via their update track record for the past few years.

DougS Silver badge

The crooks won't use the iTunes gift cards

They'll sell them, since it is so easy to do so, and you can't buy hardware with them so you can't launder them that way. Even if Apple tracked them in a matter of hours they'll have already flipped them - Buy it Now eBay auctions for iTunes cards at a discount go quickly.

Intel helps Redmond ingest Objective-C code

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Re: Why does Microsoft want this?

How useful is the typical iOS app going to be on a Windows machine with a mouse/keyboard? About as useful as the typical PC app would be on a smartphone, I wager.

Getting access to a larger market is fine, but apps would need to be rewritten, not just ported, for anyone to actually find them useful outside of Windows Phone.

DougS Silver badge

Why does Microsoft want this?

I guess so they can make Windows Phone run iOS apps? I really doubt that will change the eventual fate of Windows Phone.

Trouble at t'spinning rust mill: Disk drive production is about to head south

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I'm shocked, but not about what they think

I'm shocked it was still going up in 2015! I would have guessed this happened a few years back, given the rise of SSDs and the large decline in the PC market since its peak five years ago.

I assumed the article was going to say that the number of TB shipped in hard drives had dropped, but I guess if units are only falling now, it will take a few more years for the total TB to decline.

Charter can gobble TWC for $78.7bn ... if it bins monthly download caps

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@Daniel B

No, ISPs sell connections offering "up to" xxx rate. If you want a guaranteed rate you have to talk to the business side, and be prepared to pay 20x more for your 100 Mbps connection.

DougS Silver badge

Re: I smell a rat

If Charter agrees to this it forms a legal contract and can't be undone by a future administration. Yeah, it is only seven years, but that's takes us to the middle of the next decade. Who knows what the ISP landscape will look like then, maybe uncapped service will have become the norm.

They may bin the caps but throttle you during busy periods at a certain point, or find some other way around what they agree to. It is all about the wording, and big corporate lawyers are always better at leaving themselves wiggle room than the government is at anticipating their evasion.

F-35's dodgy software in the spotlight again

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Re: And how does ALIS apply to countries other than the US

If you need your own you hopefully won't be so dumb as to combine all the disparate functions into a single monolithic system, and won't waste quite as much money on it as we are. The good news is (if there is any) would be guaranteed employment for many thousands of UK software and systems people, since this isn't something likely to be outsourced.

FBI spies on how many?

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Re: Pick a number...

A lot of muslims seem to go by multiple names, so the FBI might have a list longer than 8 billion, you never know!

DougS Silver badge

That's why programs like this are on a black budget. There's no way to defund it, because it is lumped in with a lot of other black budget stuff that they'll want to keep.

The real choke chain they have on him is to not renew the law that allows him to do this at all. Even the 'illegal' spying that Bush started and Obama continued that was revealed by Snowden was 'legal' based on an interpretation of a law from a White House lawyer that the AG approved. No one in the intelligence or law enforcement community is going to maintain a program spying on US citizens without some law to cover his butt, so if the congress is pissed enough they can uncover his butt and force the program to end.

I'm sure lapdogs like Feinstein and Burr will always vote for whatever spying the FBI wants, but you just need to piss off some of the middle of the road guys to join the odd anti-spying alliance of far right guys who are above all suspicious of government and far left guys who above all believe in civil liberties, and the law won't be renewed next year.

China leaves Apple books, movies on the cutting room floor

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Probably an internal political thing

Perhaps it is a warning like you say. Something to tell them that if they make any moves towards relocating manufacturing out of China, they will find themselves shut out of the market. Since Foxconn is a Taiwanese company, China doesn't have direct control over them, so applying pressure on their customers is probably the best way to control them. But I doubt it.

This book/movie ban is symbolic, Apple's book/movie revenue in China is a rounding error on a rounding error, so it doesn't actually hurt Apple, it just makes headlines. There are so many other things they could have done if they actually wanted to make a real impact.

Rather than a warning shot, it might be a situation where they had to do "something" against Apple since they'd named them among the eight. So they chose something that wouldn't really hurt Apple and cause them to react, but would still make headlines that they're "getting tough" on US companies. Just like US politicians like to talk tough or take symbolic actions to shore up their political base or bring attention to themselves, a similar dynamic probably exists in China.

Jaron Lanier: Big Tech is worse than Big Oil

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Support for copyright

The reason why a lot of the internet community has such weak support for copyright is the overreach by copyright holders. The continual extension of copyright that keeps everything that was 10 years away from expiration when I was born still 10 years away from expiration today, courtesy of Disney.

I don't begrudge those writing books/articles, making music or writing computer programs today to keep them under copyright for a number of years and make money off them and/or control their distribution. I do begrudge their "right" to have their grandchildren continue to profit from them 50 years from now, with little hope that they will ever enter the public domain.

Stalled cloud growth, software flatlining, hated Lumias unsold... It's all fine, says Microsoft CEO

DougS Silver badge

@AC - "Wall Street hates Apple"

Not really, they are just suspicious of them because they have been wrong about their future prospects for so long. Apple has had a below market P/E since the 2008 crash, yet they've seen growth that would have justified a huge P/E. Every quarter Wall Street would expect fantastic growth from Apple (much better than their guidance) but the P/E stayed low, showing Wall Street thought Apple's growth prospects beyond the next year were minimal. They were wrong about that for years, always wanting to Apple to tip its hand about what it will do after the iPhone for more growth. Wall Street hates not knowing what the future holds for a company, because it shows they don't understand them. They tend to undervalue such companies relate to similar companies that more closely follow their projections.

Another problem they have with Apple is the iPhone business alone is larger than any other US company, so a new product that would be seen as terrific for any other company and cause their stock price to shoot through the roof will barely affect Apple because it is starting from such a high bar. The dependence on iPhone sales makes Wall Street nervous, they want something new. Problem is, Apple doesn't tell them anything. Google restructured their whole company in a more Wall Street friendly manner, and is open about all their "big bets". Even though they lose money on all those bets Wall Street still assumes a lot of future growth from them, because they figure at least they are trying and will eventually have a hit. Apple is a black box, and refuses to play the Wall Street game by telling them what it is they are spending all those billions in R&D on. Secrecy doesn't play well with Wall Street, they like to be "in the know" so they can make money off the muppets (i.e. you and me) they don't like being the muppets themselves.

DougS Silver badge


Are you serious? You might want to look at their balance sheet. It doesn't matter how many stupid things they do, Windows & Office are easily offsetting those and they're still profitable. Even if those eventually fade they have tens of billions in cash they'd have to burn through. They can't go bankrupt in our lifetimes.

When is making $20bn in three months not enough? When your name is Google

DougS Silver badge

Re: Wall Street

Apple has done even better - making almost that amount in profit for a quarter, and still seen its shares bid down as they failed to meet Wall Street's overly optimistic expectations.

It all evens out in the long run, as failing to meet guidance will (eventually) cause Wall Street's expectations to be less optimistic and more easy to meet. However, in a company like Google with a rather lofty P/E, it may also cause Wall Street to reassess their expectations for future growth, which is what I was warning about above.

DougS Silver badge

Re: Any Logical Reason?

The reason is because Google's P/E is way too high, and these numbers show once again they cannot maintain the growth required to meet those P/E numbers. So yes, emotion is involved, but emotion is keeping the stock price a lot higher than is justified.

Their P/E should probably be closer to 20 but the market isn't prepared to accept that reality yet as it would drop the stock price a further 35-40%. P/Es can stay unrealistic for many many years, Amazon and Netflix are proof enough of that. Or Microsoft, for that matter, which has a higher P/E than Google despite no one (including Nadella) really believing that Microsoft has better future growth prospects than Google!

Edward Snowden sues Norway to prevent extradition

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Re: Land route?

Don't fall for it Edward, there are elements within the US government that would love to see you "pining for the fjords!"

Indian Capital Delhi bans Uber's surge pricing

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@Dave Pickles

When trains and buses cost more during rush hour their prices are posted well in advance. You don't get to the train station and find out the price is 3x higher than you thought. You can't depend on Uber to get you to work if you don't know whether the price will be 3x higher when you go home than it was the day before.

Dutch PGP-encrypted comms network ‘abused by crooks’ is busted

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Secure encrypted phones for politicians?

Screw that, I don't think we should allow them to have secure phones if they don't allow us to have them. Though apparently secure phones are pretty hard to come by in the US - the President has one of course, but when Clinton became SOS in 2009 she wanted a secure Blackberry like his but was told she couldn't have one, which is why she used her personal Blackberry that infamously accessed email on her private server. If the freakin' Secretary of State doesn't rate one, there can't be too many of them floating around DC!

DougS Silver badge


That's why you put the canary in your SEC filing. Reporting false information in a SEC filing is a serious felony, and the government can't order a company or its officers to break the law.

DougS Silver badge

That's pretty specious reasoning. It is a lot easier to shut down a small company than the largest one in the world.

Besides, the government didn't shut down Lavabit, the owner of it did so himself. The government had ordered it to produce records via a NSL - that's a very different situation than what the FBI was trying to do with Apple since the NSL gave them almost no legal recourse. Now that the cat is out of the bag with NSLs and companies are using "canaries" to rat the government out they've been forced to attack the problem directly.

Adobe scrambles to untangle itself from QuickTime after Apple throws it over a cliff

DougS Silver badge

I have a hard time believing Apple hadn't notified Adobe of this long ago

This isn't a decision Apple just made one weekend - "oh well, here's another two bugs we need to fix but screw it, I don't feel like it, let's ask the boss to ask Tim Cook if we can end support for Quicktime"

Adobe was probably sitting on their hands hoping pressure from their customers would cause Apple to change their mind so they wouldn't have to fix their code. Adobe's bread and butter is video, and they have all sorts of video conversion technology. You can't tell me that use of a different format would be that difficult for them.

Big Cable threatens to sue FCC: You can't stop us ripping off customers

DougS Silver badge

Re: Why do we need cable boxes at all??

The cable company contracts with providers ban them from distributing HD channels in unencrypted format. So while the QAM tuner in your TV can often tune the "expanded basic" SD channels (at least it can on mine) it can't tune any of the HD channels except your locals. Some cable systems everything - no contractual reason there just greed.

In order for TVs to watch cable channels without a box either the TV would need to run an app from the cable company (which would eventually go out of date so it wouldn't be a good long term solution) or a standard will need to be set that cable companies are required to follow and TV OEMs can design to (like QAM and ATSC) It would need to be encrypted to satisfy content owners but the technology to manage and revoke encryption certificates is pretty mature now so that shouldn't be a problem (and they'd have to do this for their smart TV apps anyway)

DougS Silver badge

Tom Wheeler used to be a cable industry lobbyist

When Obama picked him, many people (including me) felt the fix was in and he'd go light on them. I'll bet the cable companies probably thought he would as well.

Comcast stabs set-top boxes in the back, pipes directly into smart TVs

DougS Silver badge

The cable companies had already been trying to push this "app" model

This would require a proprietary Comcast app running on your smart TV or third party set top, meaning you'd still be stuck with Comcast's UI and it wouldn't integrate with anything else. You'd be at the mercy of Comcast and your TV OEM (or Roku or whoever for a third party box) for timely updates of the app. If Comcast made some changes but Samsung was no longer updating your smart TV - and they're generally abandoning them about 18-24 months after sale - then you would be SOL.

That's why there needs to be an open standard so there isn't a different app for every cable company, and you aren't at their mercy for making unilateral changes on their end. If you have a smart TV with a built in browser that hasn't been updated for five years, it will still work because HTML is an open standard. The same would be true for a TV that wasn't updated running the standardized 'client' end.

That's why what Comcast is doing is not an acceptable replacement for what the FCC wants them to do.

However, if Comcast argues they need five years to develop towards this new standard the FCC can point to this and say "wow, you guys had your own app out pretty quickly and it is doing pretty much the same thing except for being proprietary, I don't think you really need anywhere near five years"

FBI boss: We paid at least $1.2m to crack the San Bernardino iPhone

DougS Silver badge

This points to use of some pretty specialized equipment

No way is a simple 0 day exploit that anyone could find going to cost $1 million, but if you have such an exploit that also requires disassembly of the phone, decapping the SoC or something like that I could see that sort of price tag. Also explains what they meant when they said it would only work on this particular phone - either the exploit is specific to the 5c (and maybe 5, which is basically the same hardware) or they meant it was a one off that was done specifically to this phone and it isn't something they could easily repeat for another.

Storage with the speed of memory? XPoint, XPoint, that's our plan

DougS Silver badge

Re: few points

You might also want to seek out some current SLC NAND numbers like a Micron 420h - 42 us read, 7 us write, which compares much more favorably with the SLC Optane Xpoint. So unless XPoint is cheaper to make than SLC NAND, it will have a harder time finding a way in. Already SLC is becoming marginalized because MLC is "fast enough" for most uses, so SLC is relegated to very special uses like real time or as a write cache in a MLC drive.

FBI's PRISM slurping is 'unconstitutional' – and America's secret spy court is OK with that

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Re: And this is why

The tech industry beat Clipper in the 90s and will beat this too. The US economy is quite dependent on the tech industry for all its growth, and while politicians want to be seen to be doing "stuff" to stop terrorists, they aren't going to do something that the whole tech industry says will hurt US competitiveness and cause the center of the industry to leave Silicon Valley for a country with less crazy lawmakers.

Logging on to United's frequent flyer site might take longer than a flight

DougS Silver badge

Re: Kill all the security questions now

Yes, these should have never been created. Whoever the ignorant person was who first suggested them should be shot.

I just treat them as alternate passwords, and create nonsense answers for them that I keep in an encrypted file organized by site. It is so easy to find out someone's mother's maiden name, the school they went to etc. that it is criminal to treat that as adding security. In most cases by allowing password resets if you know one such answer you reduce security.

If the hacker has control of your email its game over, if they don't they might be able to use social engineering on the company ("it said it sent the password to me but I never got it, I know my ISP has really aggressive spam filters that have blocked other emails I didn't want blocked, but I can't do anything about that, can you help me?")

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