MY local branch of santander installed new touch screen machines recently... (putting aside the fact that you can apparently use NFC to withdraw cash I dunno, I've never tried)
when you put your card in, it almost immediately says "You normally withdraw this amount xx do you want to do that?" The text carries a label that says "Quick cash" so you'd think it would be quick...
ho ho ho ... how very naive of you......
Do you want a receipt "No",
Do you want to email a receipt? "Nope"
Do you want a text message receipt? "FFS! Nope"
Do you want any other service? "FFS! Just give me the money you stupid machine!!!"
Which account would you like to use? " ARGHHHH!!!!"
"Sorry, this machine can no longer dispense money"
Seriously, four ferkin times this has happened.. on one memorable occassion it then asked me how much I wanted even though I'd clikced the "quick cash button" before telling me it had no cash to dispense.
I no longer try to use it. I go use another banks machine nowadays