This might all turn out to be a bit more interesting than the Millenium Bug
All those 'Air-Gapped' systems. Some running critical infrastructure. The irresistible force and the unmovable object (Customers who have paid for and set up their software, with some of them just being 'tight' and 'freetards', the others being pragmatically locked in, albeit by worsening economic times or lack of forethought, or perish the thought, both! AND Microsoft, respectively).
But I know little about that. Except with this latest news that it is turning into a bit of a game of 'chicken'.
What do I know about? Well. Let's start first with me being the typical unpaid tech support to family. You know, called in for a 72 hour hacking run to restore a not backed up system, because of another family member visiting dodgy sites. That kind of thing.
Mumsy got bought a win8 laptop and I tried to put on there the only thing she uses a computer for - SCRABBLE! (Excuse the caps, that was the sound of me SHOUTING!)
Of course, it being such an advanced version of the Kernel, it will not run 16-bit programs. She has a more up to date version. She is not a freetard. But, go figure, she likes the old one better. I made an .iso of it for future use as the old one was scratched worse than a Tom Cat that fancied his chances. She uses the computer for nothing else. She can not switch a computer on or off. She can not use email. She can be sat down on the chair and pointed to a search engine and she can sometimes get lucky and find websites of interest. But this brings its own problems. She might sound like a retard and being the Mother of a son with diagnosed HFA/Aspie, you may be forgiven that the tree is never far from where the apple might lie. She is however, an exceptional poet and human being. She is also extremely infuriating. This is turning into a bit of a case study, so switch over now those of you with small attention spans.
In short, she is not a moron. She is not an average user either, granted. Her little game of Scrabble (I've calmed down a bit now) in the afternoon keeps her sane while my Stepdad sleeps off his medication. Ah, my Stepdad. Another case study.
Follow me, as Dedoimedo says...
We get on great, no animosity at all. But he thinks nothing of getting the arsehole with me when I now try to fix their computer. I installed Ghostery (not even the vicious fascist ADBlock) and Disqus stopped working on the comments in the Independent. He never quite forgave me for that. Or forgot.
Now, on this win8 lappy that I tried to install the 16-bit Scrabble (see, I'm still calm) on, there was a queer little problem. The CPU hit was through the roof, the machine was practically hung, in short it was crippled. After 20 minutes of trying to find the equivalent of the Task Manager, I finally sussed that the problem was McAffee. I shit you not. It is an oldie but goodie as they say. The best part was, that half of the hit was for message: "YOUR ANTI-VIRUS IS ABOUT TO RUN OUT IN 4 YEARS. YOUR MACHINE IS VULNERABLE. YOU ARE UNDER ATTACK YOU ARE UNDER ATTACK. ALL THOSE NAUGHTY KNICKER PICTURES YOU POSTED TO YOUTOO? NOW HAVE YOUR NAME AND ADDRESS AND CREDIT CARD NUMBER ATTACHED. I REPEAT YOU ARE UNDER ATTACK YOU ARE UNDER ATTACK. CREDIT CARD NEEDED NOW FOR YOUR RENEWAL FOR 2018. THIS IS NOT A VIRUS. THIS IS NOT A VIRUS".
I exaggerate somewhat for artistic definition. Those lacking in the irony department, feel free to pull me up on this one. Those lacking in the humour/sarcasm dept. just downvote and stop wasting everyone's time.
The best part is about to come though, for those not short of attention and long on perseverance.
So, I thought, maybe, just kill it with fire, nuke it! What the hey, the subscription that they did not sign up to runs out in a few months (I will admit to lying about the earlier time frame I posted for affect earlier).
My face red. Veins starting to bulge. Whole morning computer session ruined by an operating system that I don't know how to use and a fucking extortion virus planted by an anti-virus company (and you wonder why we love that little white fluffy nosed head case that shoots his own software for fun on youtube?).
And I say to my Stepdad (and this is after I have explained that I can get the 16-bit Scrabble to run in a VM, but it might take me a bit of time coz I am new to all that, but I am pretty sure it can be done. And she won't need to put the original CD in any more to the CD player, just click on a linky), I say: Oh your AV is running out in a few weeks (again, exaggerating the other way this time - I am not to be trusted really), why don't I just uninstall it as it will cost you 50 quid just for a year and you will need to pay that again in 12 months time (not even I could exaggerate how long a year is - this guy is no chump!)?
At this point, he starts to get agitated. Now it is him trying to keep his blood pressure down (see what you have done Microsoft/McaFee [same company - go figure - McaSoft's the name, extortion is our game]?).
Please excuse my pathetic parenthesis. I'm sure that someone who codes C++ could do much better.
No, he is trying to control his anger and not doing a very good job of it. A frisson ensues.
He says: But then I won't have any Anti Virus on there, and I will be open to Virii (he doesn't say 'Virii' but pedantically he should have).
I says: No problem, I will put on there, another solution, also by Microsoft, the makers of your Operating System. It will be free, invisible, and highly effective (ok, I lied about the last part - I did tell you I was not to be trusted - you are seeing the worst of me here, and this is a fight for survival now). You will not know the difference, and it won't cost you 50 quid!
He explodes with rage! Cough, Splutter, Stroke (Again I lied and it's not good to trivialise these things, but then again it isn't a good thing to increase your chances of that exponentially when someone is trying to fix your fucking computer for you for free).
He says: How dare you, putting another VIRUS on my computer. I still have not FORGOT (my bold) that last time I could not use the disqus comments on the Independent.
Me. Mixture of facepalm through back of the head with 'time to go apeshit'.
I bit my tongue. Shut the fuck up. And went down the pub. Got fucking wrecked.
I can not deal with these people.
Btw, when I go to see my folks every now and again, the system hardening I have put in place seems to have worked, because when I check the logs, they are clean.
Thankless task.
Now, my Stepdad uses software that he has no backup for and will need to buy again.
Does he say thanks for my researching and finding open source alternatives for Microsoft products he bought and still has the disks for, but Microsoft 'discontinued'? No. Course not.
Not only would the data migration itself be a pain and need some kind of strategy to be effective, but it would also cost money. He plays games and buys everything. Again he is not a freetard.
Microsoft is fucking about with his mind. In a few days time his software is going to stop working, and it won't be because XP (SP3) blows up. It will be because Microsoft withdrew support a little while ago for people (devs) providing the said software. And hardware of course - that goes with out saying.
That shall be the point of my next post.
I've had enough for now. I could rant on for hours more. I am ready to answer questions.
But, maybe, you will have caught the gist of case study one.