This just in!
Oh how I love DropBox and new recruits from prestigious universities!
This young lady had installed DropBox on her skinny, shiny laptop, and on her Desktop computer to keep a folder synchronised. Very good, top marks.
She moves 5Gb of important work into the DropBox folder. She then immediately shuts the computer down. Next morning, assuming the 5GB ‘must’ have synced with DropBox and her desktop, she starts up the laptop and proceeds to delete the files in the DropBox folder.
She then goes to her Desktop, starts it up, opens the DropBox folder and…….no files.
Quite rightly thinking that DropBox was at fault she started up the shiny laptop (graduation present no less, from Mummy and Daddy) and….dun, dun duuuuuurrrrr OMG! OMG! DROPBOX HAS LOST HER FILES OMG!
Phones me to see if I could ‘fix’ DropBox to get her files to show up. Asking her questions like “how long did you wait to let the files upload from your laptop before you shut the computer down?” with snappy answers such as “why do you need to know that! Is this going to take long?”, and thus forever taking a warm place in my heart, I tried to work out what had happened.
So her 5GB of files were not on the laptop, Desktop or DropBox web folder.
So, had she emptied her trash? Of course she had, to ‘save space’, and she’d also done what Daddy had always told her to do and used Secure Delete.
“Ok”, I said, keeping my fingers crossed “Do you have a backup of those files?”.
“Of course, that’s what I did last night, backed them up to DropBox!”