Refuse to acknowlege secuirty issues...
I had one domain with them that I found out was set to forward to someone else's domain. I had not set this up. Since last year I have been on a tortuous battle to state that I did not make this change and that account security must have been compromised.
They always deny this and just state that 'the domain forwarding has now been removed' - which obviously it has because I removed it!
Going to use this article as fodder to force the issue and prob just move all my domains away from them as it seems they have security issues - and a lack of customer service in admitting that something could actually be their fault.
Biting the hand that feeds IT
