Mcafee pushing virus removal service - a conflict of interest ?
Recently Mcafee on my PC stopped working for no reason. I got mesasges that my antivirus was not current and when I tried to get into the security center it would just hang. I called mcafee technical support and all they did was persistently push this professional service that could remove this so called virus (that only attacks Mcafee). I'm almost positive they pushed this bug to my machine in an update (although this would be hard to prove) and now they want $89.95 to fix it. I agree with another user that when you call tech support they are sales driven instead of customer support driven. Someone should investigate this new professional service they are offering, since they can easily drum up their own business using innocent customers like me. Think about it - download a problem in an update, and then charge customers to fix it. Easy money - don't think it doesn't happen
Biting the hand that feeds IT
