I've only had a little bit of experience with IT in the NHS but got a little bit of exposure to both ends - the very simple kit on the ground and the unfathomably complex systems in the background. For me the only way is for the NHS to grow a pair and start developing in house. It will take strong management... ah, there's the problem, OK forget I spoke.
301 posts • joined 3 Apr 2010
Re: The personal touch as only Amazon knows how
also @AmazonHelp Social Media Representative 21 is sorry for *your* issues. Not theirs.
Still using Skype? Good news! After HOURS of meetings, Microsoft reckons it knows when you're Not Active
Re: Don't diss skype until you've tried skype for business
My current favourite is my client showing (what turns out to be) an old presence status for the other party, acting accordingly when I IM, the back-end throwing a wobbler (presumably because my client is the only gatekeeper to what I'm allowed to attempt to send the other party), then the other party's presence status updates to what it actually is, which is usually offline.
Not to mention the times I send someone something, the system errors and says it was not sent, then said someone replies.
s4b is fundamentally broken.
Re: Back now
Approval to back out? Is this some kind of new change control hell I haven't been exposed to? I back out if I think it needs backing out, end of. That's why there's a backout plan and why it's filed in advance.
Not at all, because the end user is paying the ISP for the internet connection. That's been the model since whenever and I don't think there's a better one.
What the ISPs are trying to do is charge the end user for the connection, then charge someone else again for delivering the data to that internet connection.
and on the recieving end...
(1) walk into office, jobs are on the printer tray of the fax, in a pile, no matter what time of day they were sent, take the next one, go do.
(2) walk into office, boot computer, sign in to any number of systems, open email, identify job emails, print each one via whatever convoluted how to find the printer system, then start from above.
nobody faxes digital x-rays. They are too low resolution after faxing to be of any use.
Re: "no redundancy in the internet link"
"It seems to me that any traveler who was inconvenienced by this outage for more than a minute has failed to understand the potential of the smartphone they are holding."
Seems that information was not making it out of the airport to whatever cloudy goodness was updating the website and app either.
"Incredibly, app developers and Twitter have known about the situation for months but largely failed to let their users know"
Interesting, I have known this is coming for a long time, and the only place I would have found out is from the Dev. Twitter themselves on the other hand......
The Johnson mail is either the finest example of disingenuous corporate doublespeak I've read for a time Either that or he's completely out of his depth - and I'd argue that believing in the former implies the latter.
It also admits repeatedly (in corporate doublespeak) that they fucked up - the realisation of which appears to be dated the same as the end of the APIs - and yet there's no reprieve, while he goes and has a think what to do. Another indication that the message is just BS issued because he feels something needs to be said.
There's completely another way to get money from twitter users. Charge them a (reasonable) access fee on a per-user basis charged via the 3rd party client. I am absolutely sure that can be a lot more £/month than Twitter can make from advertising and whoring their user's data, and the users that don't want to pay can continue to use the official client - a route that FB et al have absolutely no access to. Perfect.
But it seems mindless head-in-the-sand corporate doublespeak is now in charge at Twitter, so that's unlikely.
Re: Test systems better
they're also clearly following the lead of TSB by not backing out when they evidently should (a lot more critically in TSB's case, I suppose)
Re: Another false claim...
came here to post the same. So true
"has been in very close contact with the campaign owners" - yeah right
If you join a football club, and pay fees, and the club purchases a ball with some of those fees, and then you leave the club, the club owns the ball. Surely.
"Following on from the work we have done in previous quarters, FY19 is focused on "Making the Shift to Growth" and whilst we have made very good progress on the DXC integration, and have largely achieved out value capture targets of FY19 is about continuing to sharpen our costs base whilst focusing on growth."
Is that a cut-n-paste quote? because it doesn't make any sense. If that's representative of who's in charge.. well... good luck.
backups weren't under their control? WTF? even if I was in charge of such crappy infrastructure (and didn't have the motivation to change it) I'd take some kind of backup - locally - quarterly or something.
To have nothing at all seems... odd.
"However, I would like to know, in detail, IT guy level detail, what happened."
I imagine, being as it's clearly such a fuckup, that nobody who could tell you knows, and the people that do know are too stupid to both realise it, nor explain it.
"The HP Elite x3 and Alcatel Idol 4S are temporarily unavailable, but will be restocked and sold while supplies last. We remain deeply committed to helping customers discover, buy, use and love Windows 10 devices."
This is pure unadulterated BS! and people wonder why there's no faith.
It crashed live on stage in the most controlled environment possible...
... and Bill quipped that must be why they weren't shipping it yet, however the release date meant that retail boxes had almost certainly shipped from manufacturing - so a complete blag....
... yet a shedload of people bought it and still do to this day?
And they call Apple users sheep.....
If I can't continue using (in my case) Twitterrific to access Twitter, I won't be accessing Twitter.
Had such a sticker on my Amiga circa 1996. Nerd banter.
Re: "Windows is not - and never has been - a gaming platform"
My point is it's no fucking good at it. Not that its what a hell of a lot of people use.
I lol at the number of downvotes for this.
Windows is not - and never has been - a gaming platform. The OS is not capable of taking control back from something that wants to halt the system even though apparently it's been re-written from the ground up several times. Unfortunately over the years the majority of people seem to have forgotten this and done it anyway.
They have only 2 redundant links?
For a company (apparently) that size?!
"We have been running the National Mutual Aid Telephony service for the Home Office since 2009. It provides an 0800 number and call handling solution for police forces during a major incident, and has been successfully deployed on numerous occasions"
^^ completely pointless "look at the shiny thing over here, don't look at the car crash" distraction paragraph
"However, any failure is unacceptable"
^^ acceptance of the above.
Not sure about this. 123-reg's crusty old scripts were a damn sight better than the new(-er) ones they put in. Every now and again some obscure function will drop you back into an old crusty script and everything works great.
Re: It is safer to presume
"When I trust an accountant to do my accounting and he loses the last 6 months of accounts, he has a problem with the tax man, not me"
Completely the reverse of my understanding of the situation. I bloody well expect my accountant to get it right, but I'm liable if it's wrong.
Re: Why do people still use 123reg ?
yes but for the love of god use someone else other than 123-reg (and the massive pile of shit companies that 123-reg's owners also own)
"but said it works hard to detect artificial manipulation of its streams"
except of course that it doesn't
cos 1200 people playing the same nearly 30s a track playlist over and over would NOT be hard to spot.
Just came on here to say exactly that. Need to get me a job in software it seems.
Look on the bright side, Pebble fans. At least your gizmo will work long enough for you to get beach body ready
"Yup, cutting off support for one of your products is a real encouragement to trust them with your money for another."
I upvoted this but it's so on point, it's worth repeating. This. 1000x this. Wake up Fitbit.
I have beef with the people that ran Pebble for the way they ran success into the floor and abandoned ship with smiles all over their faces, but I have more beef with Fitbit for dressing up a shutdown as some kind of service we should be glad of.
You know of course that having socket protectors is more dangerous than not? You bloody great pansy.
Re: Finally, an argument for...
Yeahhhs! Let us rejoice in our refusenik-ness!
Finally, an argument for...
Setting my taskbar to windows 95 style icon+text and one for each window. Never got on with this stacking lark in win 7 so I restore it to old-school every time. New mysterious windows are VERY visible then.
Embrace and extend.
Re: Official info?
definitely put them on eBay, they still go for really good money - radios for example pretty much the same I paid for mine new!
Re: SOP for Logitech, I am afraid
The only thing that makes logitech's behaviour regard the harmony even weirder is that mysqueezebox.com is still live, although clearly on life-support.
Love perl, although my perl reads as if it's written in C64 BASIC so I can understand it later, so maybe I don't qualify to talk.
Indeed :) The synchronised sound is AWESOME!
That's a lie, I've never tried it on all 11.
I might have a problem.
Agree, still have 11 squeezeboxes dotted around the house and garden and some of them are in use daily, although recently the Touch died and a Boom killed it's PSU. They're getting old :(
The software's still cranky and refuses to co-operate from time to time, but that's not bad for something that's been discontinued for 5+ years. Also means that nobody thought to put in a billion lines of every-movement code by then so we're good :)
Congrats to the strategy morons out there in Logitech, you could be owning this market segment now & not pissed off a legion of fiercely loyal customers.
They still command ridiculous prices on ebay so there's love out there for them.
Re: Crap like this...
"simple Bluetooth speaker with half decent sound quality was probably the right decision in the long run"
probably the app you're using to drive the bluetooth speaker is leaking the same information though.
the games it came with did NOT need a keyboard to operate! You're misremembering.
There were already much better interfaces on "PCs". Windows - and therefore the IBM flavour of PC - was "popularised" by outright market distortion that pervades to this day.
Frankly that's why pretty much everyone in the world sits down to work at a buggy slow POS that people perceive to be great purely because it's way better than it was. But apparently the Apple users are the sheep (no I'm not a fan of MacOS either).
Interesting point here. 123-reg support have been genuinely utterly fabulous throughout my many years with them (latterly with far fewer domains). Including patiently explaining when I -or a customer I'm assisting - has royally ballsed up.
It's a real shame the company is run by idiots.
I was in the middle of moving them when the parent company borged the place I was moving them to (and have subsequently issued the same "offer" as 123-reg. I will be moving them again, 123-reg ones first.
"So if I really want to move it from 123 where is cheap and competent"
This is a tough one, because after much research on who to move to, I hadn't even finished a lengthy and painful migration from 123-reg to TSOhost, and they go and borg TSOhost too. Chances of that happening again are high.
Also 123-reg are competent (brilliant IMHO) at a tech support level, it's just their policies that suck arse.
Putting every other point aside, I've turned off the automatic renewal on all my 123-reg domains 3 times over the years. I have the screenshots. They automagically get turned back on.
Re: TSOHOST just did the same thing
All owned by Paragon which is owned by Hosteurope which is owned by GoDaddy. So that's why they're all doing it IMHO.
Re: I've made a few tweaks to the copy so the intended audience will understand