Frustrated Verizon Customer
I honestly believe that Verizon is doubling the early termination fee on smartphones due to the complete flop of their BlackBerry Storm. I have had mine for 6 months and have had problem after problem since 3 weeks after purchase. After reading reviews on the Verizon website I know that I am not alone. In the past week I have been in the Verizon store 3 times requesting assitance with problems with my Storm. Each time there were others in the store with defective Storms. One person was on her 5th replacement Storm and had had problems with all 5. Verizon is aware of the problems and is recycling defective devices rather than taking responsiblilty for selling a completely unacceptable product. I believe that the increase in the termination fee is an attempt to strong arm customers into staying in their contracts with an unreliable, poor quality product.
Biting the hand that feeds IT
