@Lusty Re: "........that it's because they sell across all price points..............."
The implication of your argument is that the OEMs concerned have only themselves to blame for wishing to sell smartphones to people cannot afford the likes of either the SGIII or the iPhone4S. The fact of the matter is that Apple (for perfectly understandable business case reasons) confine their production to high end phones. In saying that I am not criticising them. I am simply pointing out that comparing customer satisfaction indices between a company that supplies a relatively narrow and relatively affluent financial segment with a company that sells products that permit even the "great unwashed" to own a smartphone does not lead to anything that can be called a useful and informative customer satisfaction index.