device owner gives 4 out of 10
So I bought one of these and by the time you factor in VAT and customs fees it works out at pretty nearly £200. Not cheap. And for that you get a nice looking bit of hardware that attaches to a 20p plastic backplate that's screwed onto the wall with 4 screws. The screws are a decent length and won't come out in a hurry but the backplate looks like it'll just tear off round them. The bell then fits onto the backplate with 4 tiny little plastic lugs that a child could rip off. In addition their special 'security' screws are standard size 5 torx fittings so really would only deter a passing thief who couldn't be bothered to go home and get his torx set out. Oh, and every time you screw those torx screws in, they eat a bit more of the bottom two plastic lugs on the flimsy backplate.
As for the device itself: it can't handle being set up on one wireless network while being configured from a device on another! It just bombs out and leaves the device half setup. And to reset it and set it up again, you have to remove it from the wall so that you can press the setup button on the back. Same goes for recharging the battery, device has to be removed from the flakey looking backplate which looks like it'll only stand a few removal/install cycles before it gives up the ghost entirely. Then there's the device functionality itself...
The videos it takes are full of blocking and static, the audio in both directions is appalling and barely recognisable, motion detection eats 12% of the battery per day so the claimed one year battery lifetime is really a week unless you disable the motion detection. Which is probably a good thing anyway since it goes off about every 30 seconds even with the range setting set to 5 feet.
Then when someone does come to call and rings the bell, it takes a few seconds to come through to my phone but uses the standard android notification sound, there's no ability to choose a different one nor to set its volume individually. So it bongs quietly and half the time I don't hear it and the rest of the time, by the time I've swiped my phone screen to get the unlock screen and entered my pass code then pulled down the notification area from the top and selected the ring app and hit 'accept' 5 times because it doesn't detect when you click on it, the caller has given up and gone away.
The latest android app update has now added a big advert at the bottom of the screen for their cloud storage solution. This takes up about 20% of my phone screen and cannot be removed except by signing up for cloud storage. Thanks but no thanks. No bug fixes in this upgrade, just 20% less useful information.
Can you tell how impressed I am with this? Great idea ruined.