Re: Why oh why
And the worst thing? You can hear them. The sales people givein, *sob*, ADVICE. And you know you should intervene, and tell the customer to run.
A mate of mine works in a big Tesco that's literally across the road from a PC World, and he has regular horror stories about the way PCW try ripping off customers from those sensible enough to check out Tesco offerings instead.
The most common one is PCW's vastly overpriced cables - typically about $25 for a cable that Tesco sells for £2.50. This is usually on the grounds that "it's gold plated, which reduces noise and interference". This for cables carrying digital signals.
The most egregious example was back when Windows 7 was the latest version. Chap came in and asked about Win 7 machines and was pleasantly surprised to find Tesco were charging about two thirds what PCW were. He then asked "how much will installing Windows 7 cost?" My mate explained that it was pre-installed. "But PC World said they'd have to charge me £50 to install it!" They lost two sales that day, the guy they'd tried to rip off and the one passing who overheard the story and abandoned plans to go to PCW later.