In the last half of my second 24 month business fibre broadband contract with Plusnet. How the mighty have fallen - the customer service staff make up for their incompetence with arrogance and attitude these days, apparently with full co-operation of the higher ranks.
I'm counting down the invoices, the calendar reminder is set. No amount of special offers is going to keep me onboard this time.
Oh Zen Internet, won't you please take me back?