Bought a laptop from them a few weeks back.. Was fun watching their sales pitch.
Would you like our antivirus sir, its only £50? No - I work for a reseller of ESET
Would you like a backup memory stick sir for just £20? No - I'm wiping W10 home off it as soon as I get it back to the office and reinstalling it
Would you like a years subscription to Office 365? No - Did I mention my company is also a reseller for Office?
We can set it up for you sir for just £x? No - like I said, I'm wiping it as soon as it gets back to the office..
As I asked for a business receipt another guy took over.. same questions again then he offered to set it up for free! 10 mins of questions for something that could have taken 10 seconds!