Re: God Bless written instructions
Documentation rocks - particularly when dealing with directors who could be described as "marginally sane". I once specced out a very large elearning project and sent it to said director for sign-off. (This was something like 140 pages long). It duly came back, signed by his own fair hand. This was a multi-partner project, originally planned to work in pseudo-VR and developed by a third-party company. The great day comes for the first live demo and the director goes utterly ballistic - it simply doesn't do what he wanted. He barks at the whole room, "This wasn't in the specification!" Unfortunately I lost my temper a little bit and snapped back. "Yes it was, I wrote it and you signed it off, did you read it?" Silence... a long silence. My career was floating away in front of my eyes. Luckily he was mad, but fair, and back at base apologised for his outburst - he hadn't read it. This was the day I learnt to provide executive summaries of specifications, in PowerPoint, using a lot of very simple pictures and diagrams.