Re: @Lee D - Broadband Only Lines
As above, if you have to deal with customer services on a regular basis, then maybe you need a better provider.
No, absolutely not. In my case it was the exact opposite experience.
A few years ago, when I lived in a house in the middle of nowhere, the broadband went all intermittent and after countless calls to BT culminating in something like 15 engineering visits by BTO people over a period of 6 months I still had a rubbish service. Then someone put me onto A&A who specifically invited people with line problems to sign up. Within a few weeks, wires routed underneath ploughed fields were replaced and perfect service was resumed. OK, so I had to set up a syslog server for my router and email a chap in Bracknell the error logs, but compared to the ‘service’ BT were offering it was amazing.
Now that I’ve moved, I’ve chosen to stay with A&A because of loyalty. More expensive, yes*, but the memories of those dark intermittent times will haunt me forever. Never again.
* I still don’t think that £35 per month including line rental for ADSL with a 150GB cap is that bad? I like M&S pork pies too ...